Kunwardeep Pelia
Kitchener
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
3
3
years of professional experience
Work History
Telecommunications Technician
Rogers Communications
07.2022 - Current
- Install, remove, maintain and repair aerial and underground telephone, coaxial and fibre optic cable television, and other telecommunication transmission and distribution lines, cables and associated hardware
- Splice and repair various types and sizes of telephone and other telecommunication cables including single line, coaxial and fibre optic
- Repair or replace faulty cables, power supplies, amplifiers and other associated transmission and distribution equipment
- Inspect, monitor, test and adjust telecommunication transmission lines and cables and distribution systems
- Analyze and record test results
- Climb and work aloft on poles, ladders or other support structures or work in confined spaces such as trenches, tunnels and crawl spaces
- Communicate with other workers to co-ordinate the preparation and completion of work assignments
- Assist in the erection and removal of telecommunication poles, towers and associated support structures
- May operate excavation machinery and other heavy equipment.
Cashier Team Leader
Chalo Freshco
05.2021 - 12.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
- Reduced cashier errors by implementing comprehensive training programs for new hires.
- Balanced cash registers daily, ensuring accurate financial reporting and timely deposits.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Received and processed customer payments.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
Diploma - Web And Graphic Design
Durham College
05.2021
Skills
- Educating Customers
- Troubleshooting Systems
- System Repair
- Configuring Equipment
- Writing Reports
- Documenting Activities
- Customer Service
- Time Management
Timeline
Telecommunications Technician
Rogers Communications
07.2022 - Current
Cashier Team Leader
Chalo Freshco
05.2021 - 12.2021
Diploma - Web And Graphic Design
Durham College
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