Kunj Shah
Brampton,ON
Summary
A forward-thinking and dedicated Information Technology Business Analysis postgraduate with a strong foundation in computer science and hands-on experience as a Business Analyst and Sales Team Lead. Passionate about leveraging data analysis and financial modeling to drive strategic business decisions. Committed to lifelong learning, customer success, and contributing to an inclusive and innovative workplace.
Overview
2
2
years of professional experience
1
1
Language
Work History
Tutor
Sales team lead
Go Sales
09.2023 - 01.2024
- Led a sales team to achieve and surpass sales targets through effective team management and strategic sales initiatives
- Implemented CRM strategies that improved customer engagement and sales productivity, demonstrating proficiency in CRM platforms and customer data analysis
- Enhanced team performance through agile practices, fostering a collaborative and adaptive work environment
Business Analyst Project
SP University Financial Department
05.2022 - 11.2022
- Collaborated with cross-functional teams to gather and document customer requirements, aligning with best practices to enhance CRM functionalities
- Contributed to the creation of user stories and acceptance criteria, utilizing Behavioral Driven Development to ensure clear and actionable objectives
- Participated in the review of UI/UX designs, providing insights that led to improved user experiences across web solutions
- Assisted in analyzing current business processes, identifying gaps, and suggesting improvements, which contributed to more efficient operations
Education
Postgraduate in Information Technology Business Analysis -
Conestoga College
Bachelor’s in computer science - undefined
SP University
Skills
undefined
Timeline
Sales team lead
Go Sales
09.2023 - 01.2024
Business Analyst Project
SP University Financial Department
05.2022 - 11.2022
Tutor
Postgraduate in Information Technology Business Analysis -
Conestoga College
Bachelor’s in computer science - undefined
SP University
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