Kunika Verma
39 Oathill Crescent ,NS
Summary
Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Clerk
Chelsea Hotel
2023.01 - 2024.05
- Handle departures and arrivals of groups.
- Make, modify, and cancel reservations for rooms.
- Give details on the amenities and services offered by the hotel.
- Return calls and texts while taking messages over the phone.
- Give special needs assistance to clients or guests.
Waitress
Ace Hotel
2021.10 - 2022.12
- Address customers' complaints or concerns.
- Bill clients and take cash, credit/debit cards, travelers' checks, or hotel billings as forms of payment. Tables, trays, and chairs should be spotless.
- Hand out food and drinks.
- Offer customer support.
Education
Computer Systems Technician -
George Brown College
Toronto, ON04.2023
Skills
- Customer Service
- Payment handling
- Welcoming guests
- Teamwork orientation
- Client focus
- Organized
Languages
English
Hindi
Additional Information
Availability - Full-time
( 7 Days)
Timeline
Hotel Front Desk Clerk
Chelsea Hotel
2023.01 - 2024.05
Waitress
Ace Hotel
2021.10 - 2022.12
Computer Systems Technician -
George Brown College
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