Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Clerk
Chelsea Hotel
01.2023 - 05.2024
Handle departures and arrivals of groups.
Make, modify, and cancel reservations for rooms.
Give details on the amenities and services offered by the hotel.
Return calls and texts while taking messages over the phone.
Give special needs assistance to clients or guests.
Waitress
Ace Hotel
10.2021 - 12.2022
Address customers' complaints or concerns.
Bill clients and take cash, credit/debit cards, travelers' checks, or hotel billings as forms of payment. Tables, trays, and chairs should be spotless.
Hand out food and drinks.
Offer customer support.
Education
Computer Systems Technician -
George Brown College
Toronto, ON
04.2023
Skills
Customer Service
Payment handling
Welcoming guests
Teamwork orientation
Client focus
Organized
Languages
English
Hindi
Additional Information
Availability - Full-time
( 7 Days)
Timeline
Hotel Front Desk Clerk
Chelsea Hotel
01.2023 - 05.2024
Waitress
Ace Hotel
10.2021 - 12.2022
Computer Systems Technician -
George Brown College
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