Kunika Verma

39 Oathill Crescent ,NS

Summary

Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner.

Overview

years of professional experience

Work History

Hotel Front Desk Clerk

Chelsea Hotel

01.2023 - 05.2024

Handle departures and arrivals of groups.
Make, modify, and cancel reservations for rooms.
Give details on the amenities and services offered by the hotel.
Return calls and texts while taking messages over the phone.
Give special needs assistance to clients or guests.

Waitress

Ace Hotel

10.2021 - 12.2022

Address customers' complaints or concerns.
Bill clients and take cash, credit/debit cards, travelers' checks, or hotel billings as forms of payment. Tables, trays, and chairs should be spotless.
Hand out food and drinks.
Offer customer support.

Education

Computer Systems Technician -

George Brown College

Toronto, ON

04.2023

Skills

Customer Service
Payment handling
Welcoming guests

Teamwork orientation
Client focus
Organized

Languages

English

Hindi

Additional Information

Availability - Full-time

( 7 Days)

Timeline