Summary
Overview
Work History
Education
Skills
Timeline
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KUNALI

Surrey,BC

Summary

Dedicated and result driven employee with extensive experience in working in customer service and managing office environments with coordinating administrative tasks to support organizational goals. Utilizes skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high sales to profit the company

Overview

2
2
years of professional experience

Work History

Operational Administrator

Container World
09.2024 - 02.2025
  • Assisting with the unloading of shipments and maintain record of reports.
  • Inspect items received and follow up on orders in case of delays.
  • Managing the warehouse paperwork and mails.

Customer Service Associate

Walmart
02.2024 - 08.2024
  • Handle customer complaints, provide appropriate solutions and alternatives within company guidelines.
  • Process returns, exchanges, and refunds accurately and efficiently.

Retail Stock Associate

Pet Valu
09.2023 - 03.2024
  • Continuously assessed stock levels on display shelves, replenishing items as needed to prevent out-of-stock situations negatively impacting sales results.
  • Collaborated with team members to improve overall store efficiency and achieve sales targets.

Cashier Assistant

Wendys
09.2022 - 08.2023
  • Met customer needs through polite, friendly and attentive service.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Diploma - marketing technology

Vancouver Community College
04-2024

Skills

  • Customer Service
  • Problem Solving
  • Teamwork
  • Multi-Tasking
  • Proficient in using MS EXCEL AND WORD

Timeline

Operational Administrator

Container World
09.2024 - 02.2025

Customer Service Associate

Walmart
02.2024 - 08.2024

Retail Stock Associate

Pet Valu
09.2023 - 03.2024

Cashier Assistant

Wendys
09.2022 - 08.2023

Diploma - marketing technology

Vancouver Community College

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