Summary
Overview
Work History
Education
Skills
References
Timeline
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Kunal Verma

Victoria,Canada

Summary

Dedicated Community Support Worker with hands-on experience supporting individuals with complex needs, including those with behavioral challenges, drug misuse, and autism (youth and adults). Skilled in de-escalation techniques and providing compassionate care to high-risk populations. Known for creating a safe, inclusive environment and fostering strong relationships that support long-term well-being and personal growth. Proven ability to work collaboratively with families, community partners, and multidisciplinary teams.

Overview

4
4
years of professional experience

Work History

Community Support Worker

BeConnected
North Saanich, Canada
09.2023 - Current
  • Interact effectively and respectfully with residents in their homes and community.
  • Support individuals with aggression issues, drug misuse, and autism to achieve independence.
  • Promote relationships with family and community partners including social workers, job coaches, and teachers.
  • Facilitate community-based opportunities based on resident preferences.
  • Contribute positively to team meetings, events, and vacations.
  • Train new staff and ensure health, safety, and comfort of residents.
  • Assist with personal care, including bathing, eating, toileting, medications.
  • Maintain cleanliness and perform general household duties.
  • Implement behavior management strategies tailored to individual client needs.
  • Monitor and document client behavior and progress using professional reporting tools.
  • Assist clients with budgeting, shopping, and transportation for medical or social appointments.
  • Participate in crisis intervention and emergency response as required.
  • Support residents in employment or volunteer placements.
  • Collaborate with psychologists, nurses, and other allied professionals on care planning.

Community Support Worker

Kardel
Sidney, Canada
05.2023 - 08.2023
  • Supported individuals with disabilities in daily living activities.
  • Developed and monitored individualized client plans.
  • Facilitated recreational and social skill development activities.
  • Coordinated services with external agencies.
  • Advocated for clients’ access to housing, employment, and support services.

Retail Supervisor

Shell
Kelowna, Canada
10.2022 - 03.2023
  • Trained employees in customer service and cash handling.
  • Managed store operations, inventory, and scheduling.
  • Ensured safety compliance and effective team supervision.
  • Provided support in customer conflict resolution.

Store Supervisor

Shell
Saanich, Canada
05.2021 - 10.2022
  • Supervised sales staff and coordinated daily operations.
  • Authorized returns, handled inventory, and maintained financial records.
  • Resolved supply shortages and customer complaints.
  • Opened and closed store, processed sales transactions, and ensured store cleanliness.

Education

Diploma - Arts And Psychology

Camosun College
Victoria, BC
12.2019

Skills

  • CPR & First Aid Certified
  • SIVA Trained
  • Supporting Individuals with Special Needs
  • Autism Spectrum Support
  • High-Risk Behavior Management
  • Person-Centered Care
  • Client Needs Assessments
  • Drug Abuse Prevention
  • Community Outreach
  • Counseling & Life Skills Training
  • Behavioral Support
  • Conflict Resolution
  • Team Collaboration
  • Personal Care & Hygiene Support
  • Behavior management
  • Personal care assistance
  • Documentation and reporting
  • Service coordination
  • Team collaboration
  • Effective communication
  • Mental health
  • Disability awareness

References

References available upon request.

Timeline

Community Support Worker

BeConnected
09.2023 - Current

Community Support Worker

Kardel
05.2023 - 08.2023

Retail Supervisor

Shell
10.2022 - 03.2023

Store Supervisor

Shell
05.2021 - 10.2022

Diploma - Arts And Psychology

Camosun College

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