Kunal Kwatra

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Enhanced communication skills: Written, oral, active listening, nonverbal and visual communication.
• Efficient customer service experience working as a mall security.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Dispensing Medications

• Accurately prepare and dispense prescribed medications to patients in the correct dosages.
• Ensure proper labeling of medications, including dosage instructions and safety information.
• Provide medication counseling to patients on how to use their medications, potential side effects, and drug interactions.

Patient Care and Consultation

• Assess prescriptions for appropriateness, checking for drug interactions, allergies, and contraindications.
• Counsel patients on the safe use of their medications and provide advice on lifestyle changes (such as diet or exercise) to improve health outcomes.
• Offer guidance on over-the-counter medications and supplements, ensuring their safe use with existing prescriptions.

Medication Therapy Management (MTM)

• Review patients’ medications for effectiveness, safety, and compliance.
• Monitor patient outcomes and collaborate with healthcare providers to adjust treatments as necessary.
• Detect and prevent adverse drug reactions (ADRs) and other medication-related problems.

Clinical Services

• Work closely with physicians, nurses, and other healthcare professionals to develop treatment plans.
• Participate in rounds and provide expert advice on drug therapies.
• Manage chronic conditions such as diabetes, asthma, or hypertension by optimizing medication regimens.

Inventory Management

• Ensure the proper storage of medications to maintain their efficacy.
• Track medication supplies and reorder medications when necessary.
• Manage controlled substances and comply with regulations regarding their distribution.

Regulatory Compliance

• Ensure compliance with laws and regulations regarding medication dispensing, controlled substances, and patient privacy.
• Maintain accurate records of prescriptions, dispensed medications, and patient information.