Kunal Kunal

Oversee daily operations of the store, ensuring smooth functioning and optimal customer

satisfaction.

• Train and supervise staff, providing guidance and support to maintain high standards of

performance.

• Manage inventory levels, conduct regular stock checks, and coordinate with suppliers to ensure

adequate supplies.

• Handle customer inquiries, resolve complaints, and ensure a positive customer experience.

• Implement strategies to increase sales and profitability, including promotional campaigns and

upselling techniques.

• Provided exceptional customer service by assisting customers with product inquiries, fittings, and purchases
• Maintained a clean and organized store environment to enhance the shopping experience
• Contributed to achieving sales targets through effective product knowledge and suggestive selling techniques
• Collaborated with team members to execute merchandising strategies and maintain visual standards

• Received, sorted and organised incoming inventory shipments according to Zara’s warehouse management system
• Picked and packed customer orders accurately and efficiently to meet daily fulfillment targets
• Maintained a clean and organised warehouse environment to ensure safety and productivity
• Operated warehouse equipment such as pallet jacks and handheld scanners to move and track inventory