Summary
Overview
Work History
Education
Skills
Languages
Hobbies:
Timeline
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Kunal K

Vancouver,BC

Summary

Dependable sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as a Front Desk Agent in busy and successful hospitality settings.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Wingate Hotel
08.2021 - 02.2024
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Managed room inventory effectively, ensuring optimal occupancy rates and revenue generation.

Sales Associate/Cashie

Hudson's Bay
10.2022 - 03.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Retail Sales Associate

Walmart
12.2021 - 05.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in training new employees on store procedures, product information, and sales techniques to maximize team effectiveness.
  • Assisted in inventory management, ensuring the availability of products for customers to purchase.
  • Developed strong product knowledge, enabling effective recommendations and upselling opportunities.

Education

Post-Baccaleurate Diploma - Marketing

Thompson River University
Kamloops, BC
12.2023

BBA - International Business

Kurukshetra University
Kurukshetra
05.2020

Skills

  • Order Processing
  • Loss Prevention
  • Regulatory Compliance
  • Customer Service
  • Teamwork and Collaboration
  • Store maintenance
  • Guest Relations
  • Credit and cash payments
  • Front Office Support

Languages

English
Native or Bilingual

Hobbies:

I am passionate about fitness and strength training, and I prioritize a healthy lifestyle via consistent exercises. Furthermore, I have an adventurous attitude and actively seek new experiences outside of my comfort zone. I honestly appreciate meeting new individuals from different backgrounds since it helps me to extend my horizons and make meaningful relationships. Finally, I have a profound respect for nature and like spending time outside exploring and learning about wildlife and the environment.

Timeline

Sales Associate/Cashie

Hudson's Bay
10.2022 - 03.2023

Retail Sales Associate

Walmart
12.2021 - 05.2022

Front Desk Agent

Wingate Hotel
08.2021 - 02.2024

Post-Baccaleurate Diploma - Marketing

Thompson River University

BBA - International Business

Kurukshetra University

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Kunal K