Kunal Gupta
Brampton,ON
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
3
3
years of professional experience
Work History
Security Guard
Paragon Security
08.2022 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Crew Member
KFC
04.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Assistant Computer Technician
Dell Computers
02.2020 - 05.2021
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Education
High School Diploma -
Durham College
Oshawa, ON04.2023
High School Diploma -
Infotech Systems Learning School
New Delhi, India02.2021
Skills
- Hardware Installation
- Help Desk Support
- Technical Support
- Sales Expertise
Timeline
Security Guard
Paragon Security
08.2022 - 04.2023
Crew Member
KFC
04.2022 - 04.2023
Assistant Computer Technician
Dell Computers
02.2020 - 05.2021
High School Diploma -
Durham College
High School Diploma -
Infotech Systems Learning School
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