Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kunal Dhak

Toronto,Canada

Summary

Senior Solutions Architect with 12+ years of experience in software development and digital consulting, specializing in Adobe Experience Manager (AEM) and cloud-based architectures. Proven expertise across the full project lifecycle, including solution design, implementation, integration, and large-scale site migrations. Strong background in AEM as a Cloud, AEM 6.x, AWS infrastructure, enterprise CMS platforms, search, target ,analytics, and performance optimization. Recognized for technical leadership, stakeholder collaboration, and mentoring high-performing development teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Solutions Architect

BMO Airmiles
Toronto
09.2024 - Current
  • Leading the AEM development POD to migrate airmiles' legacy implementation to a native AEM implementation.
  • Developed comprehensive documentation for architectural processes and best practices.
  • Design and implement Lucid Search with AEM.
  • Collaborated with cross-functional teams to define technical requirements and specifications.
  • Provided technical guidance and mentorship to development teams.

Senior Associate L2

Publicis Sapient
Pune, Remote
03.2023 - 08.2024
  • Worked as a Senior Associate for AEM on a cloud migration project for one of the Big Four clients.
  • Provided end-to-end technical design and implementation of site search using Elasticsearch integrated from AEMaaCS.
  • Worked on the design and implementation of a digital form that can cater to multiple use cases (similar to the adaptive form feature).
  • Provided end-to-end technical design and implementation of the sitemap; it’s a special use case where the source data (site) of a converged sitemap comes from multiple systems used by the client.
  • Worked on the technical design and implementation of a site migration tool that can filter source data based on certain criteria. The source data coming from AEM 6.5 to the destination AEMaaCS. A complete roadmap was designed and implemented, from assets migration to site content migration.

Senior Consultant

Adobe
Pune, Remote
01.2022 - 02.2023
  • Worked as an AEM Senior Consultant for North American customers for all kinds of infrastructure, architecture, product issues, integration, site migration strategy, etc. Also giving an expert session to the customer for specific requirements or an approach on the AEM platform.
  • Collaborating with the engineering team, architects, and business to drive the best technical solutions and approach.
  • Working closely with various internal stakeholders, like Adobe Managed Services, Adobe Consulting Team, and Adobe Partners, to ensure customer success and meet deadlines.
  • Conduct performance degradation analysis and testing on AMS instance/AEMaaCS pods. Capture and analyze thread dumps to identify deadlocks or thread congestion. Also, capture and analyze heap dumps to find the root cause of high memory usage.
  • Help customer with IMS integration, SAML SSO, integration with other marketing cloud solutions like Adobe Target, Analytics, Campaign etc.
  • Mentoring and guiding new team members, ensuring all are trained in product knowledge and capable of performing assigned duties.

Assistant Consultant

Tata Consultancy Services
Pune
07.2021 - 12.2021
  • Involved in Getting Customer requirements and Analysis for a top insurance company in North America.
  • Writeup detail approach and design docs for offshore to pick up development task.
  • Installed & configured Developer sandbox for the developer testing before signoff.
  • Worked on component services to consume API data that can be used in multiple components for dynamic data.
  • Guide junior developer to discuss the requirements and implementation.

Senior AEM Developer

Barclays Global Service Centre
Pune
07.2018 - 06.2021
  • Involved in site migration strategy and design from Oracle WebCenter 11g.
  • Involved in requirements gathering of single component library that serves across all sites/channels in Barclays.
  • Involved in creating editable templates/components/ content policies for Single component library.
  • Worked on Custom RTE plugins to support use of html SourceEdit utility based on user roles.
  • Involved in Adobe Analytics / Adobe Target integration with AEM platform.
  • Support Production live issues, fixing ages old author/publisher error logs.
  • Worked with AMS to optimize performance and stability and security issues across all AEM instance hosted in AWS.
  • Worked on dispatcher configuration for multisite cache flush.

Senior Associate L1

Sapient Razorfish
Bangalore
02.2018 - 06.2018
  • Project: Academy Sports & Outdoors
  • Client: Academy
  • Project Highlight: It’s a Redesigned Website in AEM for Academy Sports Ecommerce Site
  • Created project structure with archetype 11 for AEM 6.3 and Maintain source in Bitbucket.
  • Worked end to end to convert business requirement to technical design and implementation.
  • Worked on custom headless design to produce content that can be consume by frontend.
  • Worked on custom Components that generate to consume in commerce application.
  • Worked on SonarQube and Code Coverage Integration in Jenkins pipeline.

Software Engineer

KPIT Technologies
Pune
01.2014 - 02.2018
  • Project Highlight: It’s a complete site redesign of celebritycruises and royalcaribbean cruise site and upgradation of legacy system.
  • Developed templates for ship category pages, components, and OSGI services to pull the deck plan for the API.
  • Worked on a custom script to migrate content from our legacy CMS, TeamSite, to AEM.
  • Configured the cache control header in the site vhost, and configured the cache rules.
  • I worked on the Solr replication agent.
  • Involved in Jenkins configuration for the deployment of the code in different environments.
  • I got involved in the end-to-end delivery of important functionalities, which included developing a whole new strategy for managing site translation (Lionbridge).
  • Legacy System Upgradation.
  • The installation of the ECM suite (Teamsite 8.2) includes the components below, and the target server was RHEL 6.

Education

Bachelor of Technology - Computer Science and Engineering

Supreme Knowledge Foundation Group of Institutions
West Bengal
01.2013

12th -

West Bengal board
West Bengal
01.2007

10th -

West Bengal board
West Bengal
01.2005

Skills

  • AEM as a Cloud
  • AMS Instance 6x
  • AEM On Premise
  • Adobe Target
  • Adobe Analytics
  • Dispatcher
  • AWS Services
  • Adobe I/O
  • IMS
  • Admin Console
  • Elasticsearch integration
  • Solr
  • Java
  • Sightly/HTL
  • Java Script
  • ES 6
  • JQuery
  • HTML
  • CSS
  • SCSS
  • Webpack
  • Apache Maven
  • CRXDE Lite
  • Apache Sling
  • OSGI
  • Teamsite

Certification

  • Adobe Experience Manager DevOps, 08/22
  • Adobe Experience Manager Sites Architect, 10/21
  • AWS Certified Solutions Architect – Associate, 10/20
  • AWS Certified Cloud Practitioner, 09/20
  • Adobe Certified AEM 6.x Developer, 11/17

Languages

English
Full Professional
Hindi
Full Professional
Bengali
Native/ Bilingual

Timeline

Solutions Architect

BMO Airmiles
09.2024 - Current

Senior Associate L2

Publicis Sapient
03.2023 - 08.2024

Senior Consultant

Adobe
01.2022 - 02.2023

Assistant Consultant

Tata Consultancy Services
07.2021 - 12.2021

Senior AEM Developer

Barclays Global Service Centre
07.2018 - 06.2021

Senior Associate L1

Sapient Razorfish
02.2018 - 06.2018

Software Engineer

KPIT Technologies
01.2014 - 02.2018

Bachelor of Technology - Computer Science and Engineering

Supreme Knowledge Foundation Group of Institutions

12th -

West Bengal board

10th -

West Bengal board
Kunal Dhak