Kunal Chopra
Whitby,ON
Summary
Forward-thinking professional with proven operations, sales and personnel management abilities. Equipped to drive business success with innovation and strategic approaches. Achievement-oriented, ambitious and influential leader with articulate communication skills and resourceful nature.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Manager
goeasy
Mississauga, Ontario
07.2014 - Current
- Developed and implemented strategies to increase market share in the region.
- Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
- Developed annual budgets for each district within the region.
- Identified new business opportunities through market research and industry trends.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Organized promotional events to generate interest in products or services offered by the company.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Ensured compliance with all applicable laws related to employment practices within the region.
- Participated in job fairs throughout the year to recruit qualified candidates for open positions in the region.
- Minimized turnover through effective training and employee engagement programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented quality control measures to uphold company standards.
Education
Financial Services - Personal Finance Planning
Mohawk College of Applied Arts And Technology
Hamilton, ON05-2014
Bachelor of Computer Applications - Information Technology
Indraprastha University
New Delhi, India04-2012
Skills
- Sales and marketing strategies
- Operational management
- Performance Management
- Human Resources Management
- Multi-million dollar P&L management
- Operations
- New Business Development
Accomplishments
- President's award at Goeasy
- Chairman's award at Goeasy
- Branch Manager of the Year
- Highest revenue in the country
- Highest profit in the country
- Highest loan growth in the country
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Professional
Certification
- REMIC licensed
- LLQP licensed
Timeline
Regional Manager
goeasy
07.2014 - Current
Financial Services - Personal Finance Planning
Mohawk College of Applied Arts And Technology
Bachelor of Computer Applications - Information Technology
Indraprastha University