Kunal Ahuja
Delta,British Columbia
Summary
Resourceful, diligent, and versatile customer service and administrative professional adept at providing active customer service support, managing, and mentoring staff while ensuring service excellence in every transaction. Continuously skill upgrade is what I strive for, with one object in mind – get the job done efficiently. Organized Event Coordinator with 2 years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms and conditions and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures.
Overview
2
2
years of professional experience
Work History
Event Organizer
Luxe Vancouver
Vancouver, BC
11.2023 - Current
- Developed event plans, timelines and budgets.
- Organized meetings with vendors to discuss event requirements.
- Negotiated rates with service providers in order to save costs.
- Resolved any issues that may arise before or during an event.
- Identified new opportunities for growing attendance numbers at future events.
- Reviewed feedback received from guests after each event and implemented necessary changes going forward.
Customer Service Representative
BC Place Stadium
Vancouver, BC
02.2023 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Without any doubt, I am inclined to believe that this job has helped me in my course as well
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Associate
J.P.S Build Well
Delhi
08.2022 - 12.2022
- Fosters connection by putting people first and building trusting relationships
- Encourage and maintain a safe work environment
- Maintaining positive work environment with fellow staff and management
- Set specific goals and projects to measure progress and evaluate and results
- Being responsible for answering all the queries of customers like- product knowledge, prices and availability.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Sales Associate
Bombay Dyeing
01.2022 - 07.2022
- Was assigned as an associate working under company which is regarding home products
- Had an extensive sales experience with a good amount of financial goal that was given to be achieved in my time period
- Usually responsible for welcoming customers, maintaining floor appearance
- Make customers feel welcomed and at ease
- Interaction with customers, offering assistance and responding to queries about products and purchases
- Handles refunds, exchanges and returns along with packing up items properly
- Provide detailed information to customers about items and deals available.
Education
BBA - Business Administration
Capilano University
North Vancouver, BC02-2027
High School -
V.S.P.K International School
Skills
- Advanced in Microsoft Office (MS Word, MS Excel, MS PowerPoint)
- Work with Windows Operating Systems
- Customer Service skills
- Digital Marketing
- Event Marketing
- Business Growth
- Time Management
- Market Analysis
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Event Organizer
Luxe Vancouver
11.2023 - Current
Customer Service Representative
BC Place Stadium
02.2023 - 12.2023
Associate
J.P.S Build Well
08.2022 - 12.2022
Sales Associate
Bombay Dyeing
01.2022 - 07.2022
BBA - Business Administration
Capilano University
High School -
V.S.P.K International School
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