Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kumiko Ozawa

Calgary,Alberta

Summary

Professional in Logistics coordinator with a focus on shipping and receiving.
Expertise in coordinating and optimizing warehouse operations, ensuring timely deliveries, and maintaining inventory accuracy. Strong emphasis on team collaboration, adaptability to changing needs, and delivering consistent results. Known for reliability and leadership in a fast-paced environment.

Overview

27
27
years of professional experience

Work History

Shipping and Receiving

Aurora Ammolite International Corp.
Calgary, AB
09.2007 - 11.2024
  • Prepared shipping documents and invoices and fielded clients' questions
  • Prepared Domestic or international documents such as commercial invoice, bill of lading, CUSMA and CERB
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records
  • Maintaining positive relationships with representatives of UPS, FedEx, DHL and other shipping companies
  • Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service
  • Pulled, certified, and packaged items for shipment
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels

Language School Instructor

Calgary Japanese Language School
Calgary, AB
09.2011 - 06.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
  • Managed classroom behaviors effectively by establishing clear expectations
  • Modelling appropriate conduct and consistently enforcing established rules and consequences
  • Enhanced student understanding of the Japanese language and culture by incorporating engaging multimedia resources in lessons
  • Enhanced classroom engagement through interactive teaching methods like group projects and hands-on activities
  • Maintained accurate student progress, attendance, and behavior records to facilitate ongoing communication with parents about their child's educational journey
  • Fostered relationships with parents through regular communication about their child's progress and collaboration on strategies to support at-home practice of learned skills

Sales Associate

June Quality Gift Shop
Calgary, AB
01.1998 - 06.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
  • Prepared merchandise for the sales floor by pricing or tagging
  • Collaborated with team members to improve the overall store performance, sharing the best practices and offering support as needed
  • Assisted in training new staff members in company policies, product information, and sales techniques for a seamless onboarding experience

Education

High School Diploma -

Crescent Heights High School
Caglgary
06.1996

Skills

  • Receiving processes
  • Order fulfillment
  • Freight management
  • Customer service
  • Delivery Scheduling
  • Issue resolution
  • Warehouse operations
  • Data entry
  • Freight forwarding
  • Expense tracking
  • Inventory Management

Timeline

Language School Instructor

Calgary Japanese Language School
09.2011 - 06.2021

Shipping and Receiving

Aurora Ammolite International Corp.
09.2007 - 11.2024

Sales Associate

June Quality Gift Shop
01.1998 - 06.2006

High School Diploma -

Crescent Heights High School
Kumiko Ozawa