Kumari Neha
Grande Prairie,AB
Summary
Willing to learn new experiences and skills. Have ability to work flexible and can grasp new things easily.Capable of taking initiative, lead a team and negotiate.
Overview
5
5
years of professional experience
Work History
Security Guard
Apex Security
Grande Prairie, AB
03.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Subway Sandwich Artist
Subway
Grande Prairie, AB
09.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Team Member
Tim Hortons
Calgary, AB
08.2021 - 09.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Front Desk Agent
Sandman Hotel Group
Calgary, AB
07.2021 - 09.2022
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Crew Member
Macdonalds
Calgary, AB
04.2021 - 09.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Security Guard
Ken protections service Ltd.
Brampton, ON
01.2021 - 05.2021
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Customer Service
Restaurant
Brampton, ON
08.2019 - 09.2020
- Managed specialist team to provide technical assistance and customer service.
- Developed loyal customer base by providing excellent customer service.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Managed branch sales, customer service, finances and recordkeeping.
Education
College diploma - Tourism
St.Lawrence college
12.2020
Skills
- Willing to learn new things
- Time Management
- CPR and First Aid Training
- Problem solving skills
- Can work in fast paced environment
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Analytical Thinking
- Supervision and leadership
- Decision-Making
Timeline
Security Guard
Apex Security
03.2024 - Current
Subway Sandwich Artist
Subway
09.2022 - Current
Team Member
Tim Hortons
08.2021 - 09.2022
Front Desk Agent
Sandman Hotel Group
07.2021 - 09.2022
Crew Member
Macdonalds
04.2021 - 09.2021
Security Guard
Ken protections service Ltd.
01.2021 - 05.2021
Customer Service
Restaurant
08.2019 - 09.2020
College diploma - Tourism
St.Lawrence college