KUMARARAJ SUTHAKAR
Montreal
Summary
Highly experienced Forklift Operator and Warehouse Expertise in inventory management, safety compliance, and operational efficiency, resulting in significant improvements in performance metrics, Adept at managing teams, resolving logistical challenges, and fostering a culture of collaboration and continuous improvement. Strong background in customer service and retail environments, with a proven ability to enhance client satisfaction and operational workflows.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Forklift Operator
Bouclair
04.2022 - 09.2024
- Safely and efficiently operated Material Handling Equipment (MHE) in a fast-paced warehouse setting
- Conducted daily safety inspections and preventative maintenance on equipment, reducing operational downtime
- Assisted in optimizing warehouse layout to improve product flow and minimize handling time
- Collaborated with team members to ensure timely completion of shipping and receiving tasks
Team Leader
Avon / BMR
01.2019 - 12.2021
- Led a warehouse team to achieve an increase in productivity through improved workflow processes and staff training
- Developed and implemented strategic plans to meet daily operational targets, ensuring compliance with safety and quality standards
- Fostered a positive team environment by resolving conflicts and promoting open communication
- Managed IT-related functions, including RF scanner use and Track-it systems, to ensure smooth daily operations
- Played a pivotal role in improving company efficiency by 20% through continuous process improvements and cross-department collaboration
Car Jockey
VW Prestige and Gabriel
08.2015 - 01.2017
- Managed client accounts, ensuring high levels of customer satisfaction and retention
- Streamlined vehicle movement logistics, reducing wait times and enhancing operational flow
- Contributed to a 15% improvement in customer satisfaction by addressing client concerns promptly and effectively
- Fostered strong relationships with clients, which led to a 10% increase in sales and customer loyalty
Supervisor, Auto Detailing
Mitsubishi Motors D.D.O
02.2012 - 02.2013
- Supervised a team of auto detailers, ensuring consistent quality and adherence to strict service standards
- Introduced cost-saving techniques that improved efficiency and reduced environmental impact
- Mentored junior staff, enhancing team capabilities and service delivery
- Oversaw meticulous vehicle inspections, maintaining high levels of customer satisfaction and service quality
Cashier
Ultramar Ltd
01.2010 - 07.2011
- Managed point-of-sale transactions with accuracy and efficiency, reducing customer wait times by 20%
- Delivered excellent customer service
- Maintained clean and organized checkout areas, enhancing the overall customer experience
- Assisted in inventory management and stock replenishment, ensuring product availability
Education
BSP - Security Agent
ACADÉMIE MONTRÉAL ÉLITE SÉCURITÉ
Montreal, QCDiploma in Home and Property Inspection -
Vanier College
Montréal, QC01.2021
High School -
La Voie High School
Montreal, QC01.2012
Skills
- Warehouse Operations & Logistics
- Leadership & Team Management
- Safety & Compliance
- Customer Service Excellence
- Technical Proficiency
- Problem-Solving & Decision Making
Languages
English
Professional Working
French
Professional Working
Certification
- Forklift Certification: Certified in Raymond Reach, Dock Stocker, Counterbalance, and Walkie operations.
- Safety and Compliance: Knowledgeable in warehouse safety standards and procedures, with a track record of maintaining high compliance levels.
Timeline
Forklift Operator
Bouclair
04.2022 - 09.2024
Team Leader
Avon / BMR
01.2019 - 12.2021
Car Jockey
VW Prestige and Gabriel
08.2015 - 01.2017
Supervisor, Auto Detailing
Mitsubishi Motors D.D.O
02.2012 - 02.2013
Cashier
Ultramar Ltd
01.2010 - 07.2011
Diploma in Home and Property Inspection -
Vanier College
BSP - Security Agent
ACADÉMIE MONTRÉAL ÉLITE SÉCURITÉ
High School -
La Voie High School
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