Juvraj Singh
Brampton,Canada
Summary
Customer-focused and detail-oriented professional with seven years of experience in retail, sales, and customer service. Coming from a family of business owners, I grew up in a customer-facing environment, working at my family’s store. I have a strong ability to engage with people, understand their needs, and provide excellent service, which is something I genuinely love doing. My experience as a brand ambassador has further sharpened my communication and lead generation skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Kinetico Water Systems
GTA
09.2024 - 03.2025
- Capturing customer interest and contact information to generate leads for the sales team.
- Traveling around all GTA Costco locations and standing at booths for over 10 hours
- Educating potential customers on the benefits of Kentico’s water systems, highlighting features like efficiency, reliability, and sustainability.
- Consistently reaching and exceeding lead generation with quality leads.
Sales Associate/Key Holder
Dchateau
Erin Mill Town Centre & Dixie Outlet Mall
02.2021 - 12.2024
- Advised customers on home décor trends, and provided personalized styling recommendations to enhance their spaces.
- Upsold and cross-sold complementary décor items, achieving and surpassing monthly sales targets.
- Managed inventory restocking and organization.
- Processed transactions efficiently using POS systems, while promoting loyalty programs and special offers.
- Resolved customer inquiries and complaints professionally, ensuring a positive shopping experience and repeat business.
Brand Ambassador
Renewal By Andersen
GTA
06.2024 - 09.2024
- Increased sales by attending local (GTA) events (Ribfest, CNE, and farmers' markets) and educating customers on the services and products Renewal offers.
- Standing for 5 or more hours and maintaining a professional, charismatic, and friendly attitude and body language.
- Effectively market & promote the Andersen brand & services at various events
Retail Associate
Stylish Home Décor & Boutique
Woodbine mall
09.2018 - 03.2020
- Processed transactions swiftly and accurately, reducing customer wait times and improving satisfaction
- Balanced cash drawers daily, ensuring zero discrepancies and maintaining financial integrity
- Resolved customer inquiries and issues promptly, enhancing overall shopping experience
Education
B.A. Spec. Hons. - Commerce (Management)
York University
North York, ON06.2026
Skills
- Security guard license
- Effective communicator
- Excellent customer service
- CRM
- Microsoft Office Suite expertise
- Google Suite proficiency
- Basic first aid
- Efficient in POS systems
- Poised under pressure
Websites
Certification
- Security Guard License
- First Aid /CPR (C) & AED
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Urdu
Full Professional
French
Limited
Timeline
Brand Ambassador
Kinetico Water Systems
09.2024 - 03.2025
Brand Ambassador
Renewal By Andersen
06.2024 - 09.2024
Sales Associate/Key Holder
Dchateau
02.2021 - 12.2024
Retail Associate
Stylish Home Décor & Boutique
09.2018 - 03.2020
B.A. Spec. Hons. - Commerce (Management)
York University
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