Kulwinder Kaur
Summary
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Overview
7
7
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Medical Office Assistant
Hills Medical Clinic
09.2025 - Current
- Managed patient scheduling and coordinated appointments to enhance office efficiency.
- Facilitated effective communication between patients and healthcare providers, ensuring clarity in instructions.
- Maintained accurate medical records using Electronic Health Record (EHR) systems for optimal data management.
- Assisted in insurance verification processes, streamlining patient billing and reducing discrepancies.
Certified Sales Associate
7-Eleven
01.2019 - 01.2022
- Better learning experiences and interaction with new people.
- Cash Management, ordering and store handling abilities.
- 3 years' experience in Canada-Post while working at 7-Eleven.
- Tallied cash and Debit/Credit transactions at the end of every shift.
- Inventory and maintain cash reports daily, weekly, monthly.
Education
Medical Office Assistant & Unit clerk Programme - Health Care Administration
MCG Career College
Calgary, AB 03.2025 - 09.2025
Business Administrative Professionals - undefined
Norquest College
Edmonton, Alberta12.2020
Project Management and Professional communication - undefined
Mac Ewan University
Edmonton, Alberta12.2019
Skills
- Healthcare front desk coordination
- Critical thinking and decision making
- Manage change initiatives
- Build and manage great relationships
- Proficient in communication skills
- Skilled in MS Office applications
- Technical problems troubleshoot
- Medical terminology
- Managing patient records
- Phone and email etiquette
- Appointment coordination
Languages
English
Punjabi
Hindi
Certification
CPR Level C & AED
Specialties
Customer service, Sales Associate, computer science, Scheduling, Inventory Management, Cash Management & Payment Handling.
Timeline
Medical Office Assistant
Hills Medical Clinic
09.2025 - Current
Medical Office Assistant & Unit clerk Programme - Health Care Administration
MCG Career College
03.2025 - 09.2025
Certified Sales Associate
7-Eleven
01.2019 - 01.2022
Business Administrative Professionals - undefined
Norquest College
Project Management and Professional communication - undefined
Mac Ewan University