Summary
Overview
Work History
Education
Skills
Languages
Certification
Specialties
Timeline
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Kulwinder Kaur

Summary

Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.


Overview

7
7
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Medical Office Assistant

Hills Medical Clinic
09.2025 - Current
  • Managed patient scheduling and coordinated appointments to enhance office efficiency.
  • Facilitated effective communication between patients and healthcare providers, ensuring clarity in instructions.
  • Maintained accurate medical records using Electronic Health Record (EHR) systems for optimal data management.
  • Assisted in insurance verification processes, streamlining patient billing and reducing discrepancies.

Certified Sales Associate

7-Eleven
01.2019 - 01.2022
  • Better learning experiences and interaction with new people.
  • Cash Management, ordering and store handling abilities.
  • 3 years' experience in Canada-Post while working at 7-Eleven.
  • Tallied cash and Debit/Credit transactions at the end of every shift.
  • Inventory and maintain cash reports daily, weekly, monthly.

Education

Medical Office Assistant & Unit clerk Programme - Health Care Administration

MCG Career College
Calgary, AB
03.2025 - 09.2025

Business Administrative Professionals - undefined

Norquest College
Edmonton, Alberta
12.2020

Project Management and Professional communication - undefined

Mac Ewan University
Edmonton, Alberta
12.2019

Skills

  • Healthcare front desk coordination
  • Critical thinking and decision making
  • Manage change initiatives
  • Build and manage great relationships
  • Proficient in communication skills
  • Skilled in MS Office applications
  • Technical problems troubleshoot
  • Medical terminology
  • Managing patient records
  • Phone and email etiquette
  • Appointment coordination

Languages

English
Punjabi
Hindi

Certification

CPR Level C & AED

Specialties

Customer service, Sales Associate, computer science, Scheduling, Inventory Management, Cash Management & Payment Handling.

Timeline

Medical Office Assistant

Hills Medical Clinic
09.2025 - Current

Medical Office Assistant & Unit clerk Programme - Health Care Administration

MCG Career College
03.2025 - 09.2025

Certified Sales Associate

7-Eleven
01.2019 - 01.2022

Business Administrative Professionals - undefined

Norquest College

Project Management and Professional communication - undefined

Mac Ewan University
Kulwinder Kaur