Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KULWINDER KAUR

Winnipeg,MB

Summary

Dedicated Customer Service Representative, Kitchen Helper, Dispatcher, and Office Admin with strong leadership and problem-solving skills. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Highly organized and proactive with a great knowledge of scheduling tasks, changing routes, driving safety, and prioritizing concerns.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

American Truckline
07.2023 - Current

Assisted dispatchers in answering phone calls, emails and other inquiries.

Organized and maintained filing systems for documents related to the dispatch office.

Created daily logs of dispatched vehicles and personnel. Entered data into computer systems to track dispatched items.

Provided customer service support to clients seeking assistance with transportation services.

Maintained records of vehicle maintenance schedules and fuel usage.

Monitored radio communications between drivers, supervisors and dispatchers.

Updated driver profiles with current contact information and certifications.

Prepared documents for shipment including labeling packages according to destination requirements.

Kitchen Helper

Prime Pizza
08.2023 - 03.2024
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
  • Provided reliable assistance during peak hours, managing time efficiently while maintaining a high level of quality control in food preparation.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.

Dispatcher

King Brother Transportation Ltd.
11.2022 - 07.2023

Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
Responded to customer messages in regards to delivery issues.
Provided customers contacting call center with exceptional service and support.
Optimized delivery routes, taking into account traffic, road conditions and other factors.
Assessed various driving routes and identified best paths to maximize productivity and cost-efficiency.
Prepared daily work and run schedules.
Addressed questions, problems or requests for service or equipment.
Arranged for repairs to restore service and schedules.
Advised personnel about accidents, weather conditions or other hazards.

Education

High School Diploma -

NORTHERN PURES COLLEGE
Toronto, ON
04.2022

Skills

  • Microsoft Word 2016
    Microsoft PowerPoint 2016
    Microsoft Excel 2016
    Detail-oriented
    Positive outlook towards work and
    colleagues
    Mail Handling
    Data Entry
    Travel Planning
    Schedule Management
    Team Collaboration
    Punctual and Reliable
    Telephone Etiquette
    Intermediate Computer Skills
    Visitor and Customer Relations
    Typing speed 46wpm
    Ambitious
    Administrative Support
    Office Management

Languages

English
Professional Working

Certification

First and CPR

Security License

Dispatch Training

Timeline

Kitchen Helper

Prime Pizza
08.2023 - 03.2024

Office Administrative Assistant

American Truckline
07.2023 - Current

Dispatcher

King Brother Transportation Ltd.
11.2022 - 07.2023

High School Diploma -

NORTHERN PURES COLLEGE
KULWINDER KAUR