KULWINDER KAUR
Cambridge,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Tim Hortons
06.2022 - 03.2024
- Take the orders and handling the cash for the store
- Taking Drive-Thru orders and resolving complaints if any
- Efficiently working as a team leader to fulfill the requirements of the customers.
- Worked effectively in fast-paced environments.
Customer Service Representative
Domino's Pizza
09.2020 - 05.2022
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Food Packer
RDJ Bakeries
01.2019 - 08.2020
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Post Graduation - Web Design and Development, Computer Science -
Conestoga College, Doon Campus
Kitchener, ON04.2019
Master's of Computer Applications -
Lovely Professional University
Jalandhar, Punjab05.2017
Skills
- Customer service focus
- Strong verbal and written communication
- Creative Problem-Solving
- Cash Handling
Certification
Food Handling
First Aid&CPR
Full Driving License G
Timeline
Shift Leader
Tim Hortons
06.2022 - 03.2024
Customer Service Representative
Domino's Pizza
09.2020 - 05.2022
Food Packer
RDJ Bakeries
01.2019 - 08.2020
Post Graduation - Web Design and Development, Computer Science -
Conestoga College, Doon Campus
Master's of Computer Applications -
Lovely Professional University
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