Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kulwarn Chahal

Edmonton,AB

Summary

Dedicated professional with extensive experience in dispatching, fleet supervision, and operational management across diverse industries including logistics, hospitality, and facility services. Proven success in leading teams and optimizing processes to ensure efficient operations and exceptional customer service. Adept at implementing strategic initiatives and fostering collaborative environments to achieve organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dispatcher and Fleet Supervisor

Amazon
09.2020 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 60 fleet vehicles.
  • Scheduled and organized delivery routes.
  • Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Worked closely with personnel, customers, and contractors to resolve problems.

Team Lead

Park2go
08.2022 - 03.2024
  • Streamlined vehicle retrieval process for faster service, implementing an organized key storage system.
  • Maximized space utilization in the parking area by skillfully arranging vehicles according to size and priority needs.
  • Supported coworkers during busy periods by offering assistance and helping to manage workload.
  • Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
  • Prioritized safe, secure environments for guests and vehicles through vigilant patrols.

Janitorial Supervisor

C&W Services
08.2021 - 09.2022
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.

Supervisor

A&W
10.2015 - 09.2020
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.

Education

High School Diploma -

J. Percy Page School
Edmonton, AB
07.2016

Skills

  • Data Entry
  • Dispatch software
  • Customer Relations
  • Updating logs
  • Customer Service
  • Staff Training
  • Flexibility
  • Fleet Management Expertise
  • Decision-Making

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working

Certification

First Aider

Timeline

Team Lead

Park2go
08.2022 - 03.2024

Janitorial Supervisor

C&W Services
08.2021 - 09.2022

Dispatcher and Fleet Supervisor

Amazon
09.2020 - Current

Supervisor

A&W
10.2015 - 09.2020

High School Diploma -

J. Percy Page School

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Kulwarn Chahal