Kulvir Cheema
Edmonton,Canada
Overview
8
8
years of professional experience
Work History
Sales Supervisor
Rogers Communications
Edmonton, Canada
12.2022 - Current
- Provided expert product knowledge to customers, helping them make informed purchasing decisions and enhancing satisfaction, which led to increased sales.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
Customer Service Executive & Mobile Advisor
Best Buy
Edmonton, Canada
08.2017 - 08.2022
- Led over-the-phone interviews and scheduled in-person interviews for seasonal hires, ensuring a smooth recruitment process, and helping the team meet staffing needs.
- Trained new employees on company policies and customer service standards.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
Physiotherapy Intern
Balwin Physical Therapy
Edmonton, Canada
04.2021 - 09.2021
- Observed patient progress and reported findings to supervising therapists.
- Documented patient sessions accurately in electronic health records system.
- Maintained accurate records of patient progress within clinic database system.
Education
Bachelor of Commerce - Human Resources, Marketing
Grant MacEwan University
Edmonton, AB12-2025
Skills
Skills: strong communicator and team player, skilled at building rapport with customers and colleagues to foster positive relationships, and ensure effective collaboration
Computer skills: Proficient in using tools such as Google software, email, and other communication platforms to effectively collaborate and share information
Languages: fluent in Punjabi
VOLUNTEER WORK
- Education Program, Nanaksar Gurdwara, 12/23, Implemented effective classroom management strategies., Demonstrated continuous improvement in teaching methods, contributing to the importance of the Gurmukhi. Organized special events, cultural celebrations and competitions. Promoted cultural understanding by preventing the loss of traditional knowledge.
- Babysitter, Tots of World Daycare, 06/14, 08/14, Cared for children during daily activities, ensuring their safety and well-being while promoting a positive and engaging environment. Assisted with nap time by helping children settle down and ensuring a quiet, restful environment for proper rest.
Timeline
Sales Supervisor
Rogers Communications
12.2022 - Current
Physiotherapy Intern
Balwin Physical Therapy
04.2021 - 09.2021
Customer Service Executive & Mobile Advisor
Best Buy
08.2017 - 08.2022
Bachelor of Commerce - Human Resources, Marketing
Grant MacEwan University