Kulvinder Singh
Etobicoke,ON
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Property Officer
City Of Toronto, Corporate Real Estate Management
Toronto , ON
2023.05 - 2023.11
- Appraise, negotiate, and report on realty transactions within the St. Lawrence Market portfolio.
- Inspect properties for lease and tenanted spaces to ensure compliance with leases, policies, by-laws, and regulations.
- Negotiate sale prices/rent with property owners, solicitors, and real estate agents within predetermined limits.
- Assess market data for determining prices/rates and make recommendations for approval.
- Answer inquiries from solicitors, real estate agents, and property owners regarding City-owned properties.
- Locate and appraise properties through research in land registry offices, real estate board listings, and comparables.
- Prepare reports for Committees and Council regarding real estate issues, including property sales and acquisitions.
- Draft real estate agreements, legal documents, tenant/stakeholder letters, notices, and infractions.
- Correspond with various City offices, agencies, boards, commissions, and divisions regarding operational matters.
- Correspond with property owners regarding inquiries about City-owned properties and initiate court actions when necessary.
- Represent the City at tribunals, arbitration, mediation hearings, and Assessment Review Board.
- Provide advice and interpretation of Acts related to City real estate matters.
- Attend meetings to assist, coordinate, and support tenant, stakeholder, and community programs.
- Prepare financial and statistical reports to support leasing and site programs.
- Communicate regularly with tenants and handle tenant-related matters.
- Provide support for St. Lawrence Market programs, such as Farmers Market, Arts at the Market, Busker Program, Sunday Variety and International Food Markets Conference.
Property Manager
Elegance Properties Inc.
Niagara Falls , ON
2021.09 - 2023.03
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategy improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Achieved Financial objectives by forecasting requirements for annual budget process, analyzing budget variances, processing AP and AR activities and participating in annual fiscal audit review process.
- Aid in production of departmental reports (e.g. business plans, financial statements etc.)
Help Desk Specialist
Shaw Communications Inc.
Mississauga , ON
2020.03 - 2021.08
- Supervised daily configuration activities and business systems operations.
- Provided end-user system and equipment training to new and existing Billing/Technical support agents.
- Walked Freedom mobile agents through series of steps to determine problem and implement likely solution.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Optimized system operation and resource utilization to streamline workflows and processes.
Knowledge Expert
Shaw Communications Inc
Mississauga , Ontario
2018.12 - 2020.02
- Actively provided support to Tier 1 agents, handled concerns quickly and escalated major network issues through Servicenow to DevOps.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created plans and communicated deadlines to complete projects on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Technical Support Representative
Shaw Communications Inc.
Mississauga , ON
2018.04 - 2018.12
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and Satellite.
- Submitted service tickets servicenow for equipment maintenance requests.
Concierge & Tour Desk Agent
Embassy Suites Hotel
Niagara Falls , Ontario
2015.03 - 2018.01
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Sell All day tours and Niagara Parks attraction passes/tickets.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Post-graduate Diploma - Hospitality and Tourism
Niagara College
Niagara Falls, ON 2016.01 - 2017.01
Post-graduate Diploma - International Business Management
Niagara College
Niagara Falls 2015.01 - 2016.01
BBA - Bachelors of Business Administration
G.G.S.I.P University
Delhi, India 2011.07 - 2014.06
Skills
Lean Six Sigma (Yellow belt) | Trained in SA&S support | Proficient in Microsoft office & Excel | MLS | MRI accounting software & YARDI Property Management | Contract Negotiations | Customer service-focused | Business Development | Budgeting | Leasing & Sales
undefinedTimeline
Property Officer
City Of Toronto, Corporate Real Estate Management
2023.05 - 2023.11
Property Manager
Elegance Properties Inc.
2021.09 - 2023.03
Help Desk Specialist
Shaw Communications Inc.
2020.03 - 2021.08
Knowledge Expert
Shaw Communications Inc
2018.12 - 2020.02
Technical Support Representative
Shaw Communications Inc.
2018.04 - 2018.12
Post-graduate Diploma - Hospitality and Tourism
Niagara College
2016.01 - 2017.01
Concierge & Tour Desk Agent
Embassy Suites Hotel
2015.03 - 2018.01
Post-graduate Diploma - International Business Management
Niagara College
2015.01 - 2016.01
BBA - Bachelors of Business Administration
G.G.S.I.P University
2011.07 - 2014.06
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