Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Key Qualifications
Timeline
Generic

Kulshan Rawala

Maple Ridge,Canada

Summary

Motivated university student at the University of the Fraser Valley seeking part-time employment while completing a Bachelor of Criminal Justice. Strong customer service experience, excellent communication skills, and the ability to work independently or as part of a team.

Overview

2
2
years of professional experience

Work History

Lot Attendant

Langley Chrysler
Langley, Canada
04.2022 - 09.2022
  • Safely transported customers and vehicles to ensure a positive experience
  • Organized and cleaned dealership vehicle lot to enhance presentation and accessibility
  • Executed closing procedures for dealership operations to ensure accurate end-of-day reporting

Concierge / Supervisor

Real Canadian Superstore (PC Express)
South Surrey, Canada
07.2021 - 04.2022
  • Supervised staff, coordinating daily operations to enhance service delivery
  • Addressed phone inquiries and resolved customer concerns while processing refunds
  • Facilitated online grocery order pickups, ensuring customer satisfaction

Dishwasher / BOH Cook

Cactus Club Cafe
Langley, Canada
03.2021 - 06.2021
  • Adhered to strict food safety and health protocols to maintain compliance and safeguard customer health
  • Ensured cleanliness of kitchen equipment and work areas to support safe food preparation
  • Supported kitchen staff during peak service periods to enhance workflow and service delivery

Crew Member

McDonald's
Surrey, Canada
12.2020 - 03.2021
  • Provided friendly customer service and addressed guest concerns to enhance customer satisfaction
  • Prepared food orders while ensuring adherence to quality standards and safety protocols
  • Took customer orders and managed drive-thru operations to ensure timely service

Education

Bachelor of Arts -

University of The Fraser Valley
Abbotsford, BC
06-2026

Dogwood Diploma -

Enver Creek Secondary School
Surrey, BC
01-2021

Skills

  • Fird Aid Certified
  • FoodSafe Level 1 Certified
  • Payment processing
  • Tech proficiency
  • Problem solving skills
  • Customer service skills

Additional Information

Reliable transportation, Available mornings, evenings, weekends, holidays, and overnight shifts

Languages

  • English, Fluent; Canadian-born
  • Punjabi, Fluent
  • French, Basic

Key Qualifications

  • 2+ years of customer service experience in retail and food service environments
  • Experience supervising staff and assisting with daily operations
  • Strong teamwork, communication, and problem-solving abilities
  • Experience handling customer concerns, refunds, and service requests
  • Reliable, organized, and able to work in fast-paced environments

Timeline

Lot Attendant

Langley Chrysler
04.2022 - 09.2022

Concierge / Supervisor

Real Canadian Superstore (PC Express)
07.2021 - 04.2022

Dishwasher / BOH Cook

Cactus Club Cafe
03.2021 - 06.2021

Crew Member

McDonald's
12.2020 - 03.2021

Bachelor of Arts -

University of The Fraser Valley

Dogwood Diploma -

Enver Creek Secondary School
Kulshan Rawala