Kulshan Rawala
Maple Ridge,Canada
Summary
Motivated university student at the University of the Fraser Valley seeking part-time employment while completing a Bachelor of Criminal Justice. Strong customer service experience, excellent communication skills, and the ability to work independently or as part of a team.
Overview
2
2
years of professional experience
Work History
Lot Attendant
Langley Chrysler
Langley, Canada
04.2022 - 09.2022
- Safely transported customers and vehicles to ensure a positive experience
- Organized and cleaned dealership vehicle lot to enhance presentation and accessibility
- Executed closing procedures for dealership operations to ensure accurate end-of-day reporting
Concierge / Supervisor
Real Canadian Superstore (PC Express)
South Surrey, Canada
07.2021 - 04.2022
- Supervised staff, coordinating daily operations to enhance service delivery
- Addressed phone inquiries and resolved customer concerns while processing refunds
- Facilitated online grocery order pickups, ensuring customer satisfaction
Dishwasher / BOH Cook
Cactus Club Cafe
Langley, Canada
03.2021 - 06.2021
- Adhered to strict food safety and health protocols to maintain compliance and safeguard customer health
- Ensured cleanliness of kitchen equipment and work areas to support safe food preparation
- Supported kitchen staff during peak service periods to enhance workflow and service delivery
Crew Member
McDonald's
Surrey, Canada
12.2020 - 03.2021
- Provided friendly customer service and addressed guest concerns to enhance customer satisfaction
- Prepared food orders while ensuring adherence to quality standards and safety protocols
- Took customer orders and managed drive-thru operations to ensure timely service
Education
Bachelor of Arts -
University of The Fraser Valley
Abbotsford, BC06-2026
Dogwood Diploma -
Enver Creek Secondary School
Surrey, BC01-2021
Skills
- Fird Aid Certified
- FoodSafe Level 1 Certified
- Payment processing
- Tech proficiency
- Problem solving skills
- Customer service skills
Additional Information
Reliable transportation, Available mornings, evenings, weekends, holidays, and overnight shifts
Languages
- English, Fluent; Canadian-born
- Punjabi, Fluent
- French, Basic
Key Qualifications
- 2+ years of customer service experience in retail and food service environments
- Experience supervising staff and assisting with daily operations
- Strong teamwork, communication, and problem-solving abilities
- Experience handling customer concerns, refunds, and service requests
- Reliable, organized, and able to work in fast-paced environments
Timeline
Lot Attendant
Langley Chrysler
04.2022 - 09.2022
Concierge / Supervisor
Real Canadian Superstore (PC Express)
07.2021 - 04.2022
Dishwasher / BOH Cook
Cactus Club Cafe
03.2021 - 06.2021
Crew Member
McDonald's
12.2020 - 03.2021
Bachelor of Arts -
University of The Fraser Valley
Dogwood Diploma -
Enver Creek Secondary School