Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kulraj Singh

Brampton,ON

Summary

Dynamic Retail Sales Manager with a proven track record at Esso On The Run, excelling in staff training and customer service. Successfully implemented innovative marketing campaigns, enhancing brand visibility and driving sales. Skilled in problem resolution and team building, fostering a motivated workforce to achieve operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Manager

Esso On The Run
Regina, Saskatchewan
07.2023 - 06.2025
  • Plan, direct, and evaluate the operations of establishments engaged in retail sales.
  • Manage staff, assign duties, and coordinate sales staff and cashiers.
  • Prepare and manage staff work schedules.
  • Authorize payments to suppliers by check, and the return of merchandise.
  • Sell merchandise to customers.
  • Resolve problems that arise, such as customer complaints and supply shortages.
  • Please resolve any problems regarding any equipment failure or facility on-site by following proper channels with the Esso head office.
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the additional training of new sales staff
  • Ensure proper in store promotion and advertisement signage according to company standards and planograms.
    Submitting Fuel survey daily
    Submitting PDI daily
  • Maintaining site Audit files
  • Implemented innovative marketing campaigns to boost brand awareness.
  • Managed staffing schedules, interviewed potential employees, and provided training for new hires.
  • Researched current trends in the retail industry to stay competitive.
  • Provided guidance to staff members regarding operational procedures.

Shelf Stocker

Esso On The Run
10.2022 - 07.2023
  • Receive inventory. Stock it and print labels for it
  • Organize shelves according to store layout, make sure all products are in stock and ordered regular.
  • Scanning and labelling all products.
  • Implementing and monitoring all items in the store according to then given planogram.
  • Maintain a clean and neat store appearance for our customers.
  • Stock and sort inventory in the stock rooms through the day.
  • Receiving inventory from vendor and verify counts.
  • Update price labels in store, when there is change in retail prices. As directed by supervisor
  • Enter delivery in handheld and post to inventory management system.
  • Report any missing inventory to supervisor.
  • Prepare list for expired and damaged products.
  • Key in expired and damaged products in handheld for bad merchandise.
  • Overall cleaning and maintenance of all shelves and product in the store always.

Food Counter Attendant

Freshii
10.2021 - 09.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.

Education

Certificate - Business Administration

University of Regina
Regina, SK
01-2023

High School Diploma -

Mukat Public School
Punjab, India
01-2020

Skills

  • Managed Multiple sites
  • Staff scheduling
  • Excel, Word and MS Powerpoint
  • Employee training
  • Customer service
  • Problem resolution
  • Cash handling
  • Team building
  • Order management
  • Relationship building and management
  • Goals and performance
  • Customer relationship building
  • Staff training and development
  • Store operations
  • Staff management
  • Merchandise display
  • Retail operations
  • Computer proficiency

Certification

· Food Safety

· Serve It Right Saskatchewan (SIRS)
. Security guard training (Garda World)

· Class 5 license

Timeline

Retail Sales Manager

Esso On The Run
07.2023 - 06.2025

Shelf Stocker

Esso On The Run
10.2022 - 07.2023

Food Counter Attendant

Freshii
10.2021 - 09.2022

Certificate - Business Administration

University of Regina

High School Diploma -

Mukat Public School

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Kulraj Singh