Summary
Overview
Work History
Education
Skills
Software
Volunteering
Work Availability
Quote
Timeline
SalesAssociate
Kuljot Soor

Kuljot Soor

Customer Service Representative
Caledon,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Customer Service Representative

Pizza Depot
Brampton, ON
01.2023 - 06.2023
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Tracked customer service cases and updated service software with customer information.
  • Manages over 50 customer calls per day
  • Increased sales by 10%

Sales Representative

Westwood Square
Mississauga, ON
04.2022 - 12.2022
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Increased sales by 10%
  • Generated new leads through networking and attending industry events.

Customer Service Representative

Fortinos Supermarket
Brampton, ON
02.2021 - 04.2022
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Updated account information to maintain customer records.
  • Increased sales by 15%-20%

Education

High School Diploma -

Mayfield Secondary School
Caledon, ON
09.2019 - 2023.06

Skills

Sales expertise

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Software

Spreadsheets (Microsoft Office, LibreOffice)

Presentation Software (Microsoft PowerPoint)

Design and Video skills (iMovie)

Volunteering

Company Name: North Brampton Medical Centre

Time Worked: July 25th, 2023 - Current

Job: Clinic Receptionist

Accomplishments: 

| Calendar Management | Appointment Scheduling | Process Improvement | EHR & EMR | Medical Terminology | Billing & Coding | Confidentiality | Leadership Support | Staff Training | Relationship Management | Teamwork | Complex Communication | Oscar EMR | Accuro EMR |

 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Customer Service Representative

Pizza Depot
01.2023 - 06.2023

Sales Representative

Westwood Square
04.2022 - 12.2022

Customer Service Representative

Fortinos Supermarket
02.2021 - 04.2022

High School Diploma -

Mayfield Secondary School
09.2019 - 2023.06

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Kuljot SoorCustomer Service Representative