Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
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KULJOT CHAWLA

Mississauga,ON

Summary

Dynamic and results-oriented professional with a proven track record at Vodafone, enhancing customer experience and streamlining payroll processes. Excelled in technical troubleshooting and verbal communication, significantly improving system efficiency and client satisfaction. Skilled in Microsoft Office and adept at fostering positive relationships, consistently prioritizing safety and service excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Payroll Administrator

SHAH CONTRACTOR INC.
Mississauga, Ontario
08.2024 - 01.2025
  • Updated employee profiles with changes in job titles or salaries as required.
  • Prepared monthly reports on payroll costs for management review.
  • Coordinated new hire onboarding activities such as running background checks and entering employee data into payroll system databases.
  • Maintained accurate records of all payroll transactions.

Concierge Supervisor

Knights on Guard
Scarbrough, ON
05.2023 - 08.2024
  • Exceptional interpersonal and communication skills to provide excellent service to guests and address their problems
  • Prioritize tasks effectively and ensure timely completion of responsibilities
  • Quick thinking and resourcefulness to resolve issues or address residents concerns promptly

Concierge Supervisor

Paragon Security
Toronto
01.2023 - 03.2023

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority

  • Patrolled and monitored premises foot
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors

Security Officer

Pinnacle Security Services
Etobicoke
05.2022 - 10.2022
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Maintained front desk's concierge book to provide visitors with access to relevant local information

Customer Service Representative

Vodafone
New Delhi
06.2021 - 02.2022
  • Provided accurate information about products and services to customers.
  • Resolved customer complaints promptly and efficiently.
  • Conducted regular follow-up calls with customers after resolving their issues.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
markham
12.2023

High School -

G.T.B 3rd Centenary Public School
04.2021

Skills

  • System Performance Assessment
  • Technical Troubleshooting
  • Pattern Recognition
  • Microsoft Windows and Office
  • Issue and Resolution Tracking
  • Attentive and Observant
  • Customer Service
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Computer Proficiency
  • Time management
  • Communication skills
  • Surveillance skills
  • Customer Experience
  • Social Media Platforms

Certification

  • ACE - Adobe Certified Expert, Photoshop
  • Sales Manager Certificate
  • CPR Certificate
  • Fire Hazards and Elimination of A,B,C and K type
  • Material Handling Certificate
  • CCNA Certification
  • Ontario security license

Volunteer Experience

Seneca College, 01/01/22, Provide counselling, advice, and information on appropriate resources to batchmates and youth in need., Ensure confidentiality is respected and refer to appropriate services when necessary., Utilize strong communication skills, sensitivity and respect when responding to all inquiries., Assist with fundraising and promotional activities to inform the public of this important service.

Languages

  • Hindi, Fluent
  • English, Fluent
  • Punjabi, Fluent

Timeline

Payroll Administrator

SHAH CONTRACTOR INC.
08.2024 - 01.2025

Concierge Supervisor

Knights on Guard
05.2023 - 08.2024

Concierge Supervisor

Paragon Security
01.2023 - 03.2023

Security Officer

Pinnacle Security Services
05.2022 - 10.2022

Customer Service Representative

Vodafone
06.2021 - 02.2022

High School Diploma -

Seneca College of Applied Arts And Technology

High School -

G.T.B 3rd Centenary Public School
KULJOT CHAWLA