Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
TruckDriver

Kuljit Singh Sandhu

Brampton,Canada

Summary

Experienced Transit Driver with over 10 years of safe driving experience in diverse road and weather conditions. Possessing exceptional front-line face-to-face sales and customer service skills from managerial and field representative positions. Diligent, reliable, and skilled at navigating diverse routes and maintaining timely deliveries under various conditions. Strong problem-solving skills and effective communication abilities in difficult situations. Team player with a strong sense of compassion for colleagues and customers. Background in safe and efficient transportation, with flexibility to work varying shift timings including weekends and holidays. A valuable asset to any team.

Overview

10
10
years of professional experience

Work History

Truck Driver

Staples Professional
06.2022 - Current


  • Gather appropriate paperwork for deliveries
  • Deliver product as per customer requirements obtaining signatures and completing all required paperwork
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Accept returns from customer, completing appropriate paperwork and return to warehouse
  • Update manifest with reason codes on MPOD
  • Address and resolve customer feedback as appropriate. Inform supervisor of outstanding issues
  • Maintain cleanliness of vehicle
  • Perform pre-trip vehicle inspections and report any maintenance problems to supervisor
  • Engage in safe work practices
  • Resolved customer inquiries regarding delivery status, ensuring high levels of service satisfaction.

Security officer (customer representative front desk)

GardaWorld
01.2020 - 05.2022
  • Monitoring activities of patients in Mental Health Services Unit of Etobicoke General as a patient watch/rapid responder.
  • Conflict resolution, mediation, negotiation and solving problems.
  • Securing the perimeter of assigned premises and conducting regular patrols.
  • Writing reports detailing activities during the shift.
  • Co-ordinating with hospital staff, police, paramedics and fellow security guards under the guidance of Team Lead to deal with variety of situations.
  • Conducted regular patrols to identify and address potential security risks.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Customer Development Representative

Aviva Educators
07.2019 - 01.2021
  • Receive calls from existing customers and prospective new customers and provide customer service and achieve sales targets.
  • Negotiate and understand customer requirements, overcome objections and offer solutions.
  • Work and manage multiple customer relationship management systems.
  • Strict compliance with productivity metrics (adherence, compliance, punctuality etc.)
  • Optimal performance under minimal supervision.
  • Developed and maintained relationships with educational institutions to enhance customer engagement.

School Bus Driver

Springdale Senior Secondary School
11.2018 - 06.2019
  • Transported students safely to their destination on time and on educational trips
  • Performed daily inspection and servicing of the bus before starting the pickups
  • Maintained records regarding pickups and drop off of students and other passengers
  • Daily communication with dispatch
  • Attend monthly safety meetings
  • Maintained order among pupils while being transported
  • Complied with local traffic regulations
  • Compiled with the Department Of Transportation physical

Customer Development Technical Sales Specialist

Innovators
04.2015 - 10.2018
  • Successfully partnered directly with MDU property managers/leasing staff in designated territory to drive maximum product penetration and revenue growth for wireline product range for 3rd quarter of 2018.
  • Participated in community-company events and established good customer base by qualifying the customers, overcoming their objections and addressing their needs with a solution.
  • Recognized amongst the top business writers of the team within a short span of time basis key deliverables and consistency of achieving the set targets in compliance with the company policies.
  • Cold canvassed in assigned territory and made sales presentation to non-subscribers and existing subscribers for upgrades.
  • Telemarketing and sales presentations.
  • Prospecting for new customers.
  • Negotiating to build and drive opportunities
  • Developed and presented tailored technical solutions to meet client specifications.

Education

Post-Secondary Diploma - Marketing Management

Synergy Business College
01.2009

Post Graduate Certificate - Business Management & Process Mgt.

Synergy Business College
01.2010

Bachelors of Sciences - Civil Engineering

Punjab technical education university
01.2005

Skills

  • MS Word
  • MS Excel
  • MS PowerPoint

Languages

Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional

Personal Information

  • Availability: Available to work varying shift timings including weekends, statutory holidays and Sundays.
  • Visa Status: Permanent resident of Canada and authorized to work in Canada.
  • Driving License: valid non-probationary Province of Ontario Class GZ Driver’s license

Timeline

Truck Driver

Staples Professional
06.2022 - Current

Security officer (customer representative front desk)

GardaWorld
01.2020 - 05.2022

Customer Development Representative

Aviva Educators
07.2019 - 01.2021

School Bus Driver

Springdale Senior Secondary School
11.2018 - 06.2019

Customer Development Technical Sales Specialist

Innovators
04.2015 - 10.2018

Post Graduate Certificate - Business Management & Process Mgt.

Synergy Business College

Bachelors of Sciences - Civil Engineering

Punjab technical education university

Post-Secondary Diploma - Marketing Management

Synergy Business College
Kuljit Singh Sandhu