Kuljit Singh Sandhu
Brampton,Canada
Summary
Experienced Transit Driver with over 10 years of safe driving experience in diverse road and weather conditions. Possessing exceptional front-line face-to-face sales and customer service skills from managerial and field representative positions. Diligent, reliable, and skilled at navigating diverse routes and maintaining timely deliveries under various conditions. Strong problem-solving skills and effective communication abilities in difficult situations. Team player with a strong sense of compassion for colleagues and customers. Background in safe and efficient transportation, with flexibility to work varying shift timings including weekends and holidays. A valuable asset to any team.
Overview
10
10
years of professional experience
Work History
Truck Driver
Staples Professional
06.2022 - Current
- Gather appropriate paperwork for deliveries
- Deliver product as per customer requirements obtaining signatures and completing all required paperwork
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Accept returns from customer, completing appropriate paperwork and return to warehouse
- Update manifest with reason codes on MPOD
- Address and resolve customer feedback as appropriate. Inform supervisor of outstanding issues
- Maintain cleanliness of vehicle
- Perform pre-trip vehicle inspections and report any maintenance problems to supervisor
- Engage in safe work practices
- Resolved customer inquiries regarding delivery status, ensuring high levels of service satisfaction.
Security officer (customer representative front desk)
GardaWorld
01.2020 - 05.2022
- Monitoring activities of patients in Mental Health Services Unit of Etobicoke General as a patient watch/rapid responder.
- Conflict resolution, mediation, negotiation and solving problems.
- Securing the perimeter of assigned premises and conducting regular patrols.
- Writing reports detailing activities during the shift.
- Co-ordinating with hospital staff, police, paramedics and fellow security guards under the guidance of Team Lead to deal with variety of situations.
- Conducted regular patrols to identify and address potential security risks.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Development Representative
Aviva Educators
07.2019 - 01.2021
- Receive calls from existing customers and prospective new customers and provide customer service and achieve sales targets.
- Negotiate and understand customer requirements, overcome objections and offer solutions.
- Work and manage multiple customer relationship management systems.
- Strict compliance with productivity metrics (adherence, compliance, punctuality etc.)
- Optimal performance under minimal supervision.
- Developed and maintained relationships with educational institutions to enhance customer engagement.
School Bus Driver
Springdale Senior Secondary School
11.2018 - 06.2019
- Transported students safely to their destination on time and on educational trips
- Performed daily inspection and servicing of the bus before starting the pickups
- Maintained records regarding pickups and drop off of students and other passengers
- Daily communication with dispatch
- Attend monthly safety meetings
- Maintained order among pupils while being transported
- Complied with local traffic regulations
- Compiled with the Department Of Transportation physical
Customer Development Technical Sales Specialist
Innovators
04.2015 - 10.2018
- Successfully partnered directly with MDU property managers/leasing staff in designated territory to drive maximum product penetration and revenue growth for wireline product range for 3rd quarter of 2018.
- Participated in community-company events and established good customer base by qualifying the customers, overcoming their objections and addressing their needs with a solution.
- Recognized amongst the top business writers of the team within a short span of time basis key deliverables and consistency of achieving the set targets in compliance with the company policies.
- Cold canvassed in assigned territory and made sales presentation to non-subscribers and existing subscribers for upgrades.
- Telemarketing and sales presentations.
- Prospecting for new customers.
- Negotiating to build and drive opportunities
- Developed and presented tailored technical solutions to meet client specifications.
Education
Post-Secondary Diploma - Marketing Management
Synergy Business College
01.2009
Post Graduate Certificate - Business Management & Process Mgt.
Synergy Business College
01.2010
Bachelors of Sciences - Civil Engineering
Punjab technical education university
01.2005
Skills
- MS Word
- MS Excel
- MS PowerPoint
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
Personal Information
- Availability: Available to work varying shift timings including weekends, statutory holidays and Sundays.
- Visa Status: Permanent resident of Canada and authorized to work in Canada.
- Driving License: valid non-probationary Province of Ontario Class GZ Driver’s license
Timeline
Truck Driver
Staples Professional
06.2022 - Current
Security officer (customer representative front desk)
GardaWorld
01.2020 - 05.2022
Customer Development Representative
Aviva Educators
07.2019 - 01.2021
School Bus Driver
Springdale Senior Secondary School
11.2018 - 06.2019
Customer Development Technical Sales Specialist
Innovators
04.2015 - 10.2018
Post Graduate Certificate - Business Management & Process Mgt.
Synergy Business College
Bachelors of Sciences - Civil Engineering
Punjab technical education university
Post-Secondary Diploma - Marketing Management
Synergy Business College
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