Experienced administrative professional thriving in fast-paced office environments. Skilled team player adept at handling diverse clerical tasks and providing valuable staff assistance. Known for reliability, punctuality, and high productivity, even when working independently.
Overview
8
8
years of professional experience
Work History
Visa Processing Manager
Connect Canada Immigration Services Inc.
08.2020 - 01.2025
Overall responsible for smooth office operations including establish and maintain office procedures according to business needs.
Maintain procedures for computerized filing system using company's client management software called ZOHO ONE. Also maintain manual filing system as backup.
Record office inventory, service, office stationery and supplies purchases, tract status, and distributes supplies as required.
Answer telephone, email, and fax communication with clients and update relevant staff, follow up and store relevant information regarding
Streamlined application preparation by managing forms and binder compilation.
Managed preparation of documents for PFLs and vulnerable work permits.
Office's coordinates, organizes and records minutes at meetings, and supports department activity and functions.
Maintain staff training records and feedback and give support to research activities.
Train office staff in office procedures and in handling of ZOHO ONE-Client Management Software.
Front End Cashier
Walmart
07.2017 - 01.2019
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and responded to requests for information.
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Cashier
Dollar Store
10.2016 - 12.2016
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires