Summary
Overview
Work History
Education
Skills
License
Languages
Primary Assets
Timeline
Generic

Kuljit Kaur

Brampton,ON

Summary

Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Type trucks and Type trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.

Overview

7
7
years of professional experience

Work History

AZ Truck Driver (Long Haul)

Charger Logistics
06.2021 - Current
  • Daily vehicle inspections, with any issues being reported
  • Daily truck log completion and mileage report submission
  • Operating Vehicle in a safe manner in high density traffic
  • Filling reports as required to any incidents occurring during the shift
  • Driving Commercial Vehicle more than 10 hrs a day
  • Use the onboard computers or radios to communicate with other drivers and dispatchers
  • Working Safely in all weather and road conditions
  • Knowledgeable of and adhere to all applicable health and safety Regulation, both legislatively mandated and as outlined in company policy
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Team Member

Panini Cafe
09.2017 - 10.2019
  • Providing customer service while handling incoming calls
  • Give customers a warm greeting and point them in the direction of a seat or a standing area where they can make an order
  • In accordance with restaurant rules, respond to customer complaints and issues in a pleasant and professional manner
  • Great emphasis on putting the needs of the guest first and providing exceptional customer
  • Display exceptional interpersonal and communication skills with clients and coworker
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

Logistic Supervisor

Crusaders Cargo Carriers
07.2018 - 06.2019
  • Providing excellent customer services, strategically plan and manage logistics, transportation
  • Resolve work related problems and train workers in duties and policies
  • Keep track of quality & quantity of stock levels, its delivery times and transport costs & efficiency
  • Organize and oversee operational logistics of the organization
  • Answer telephone calls, relay messages, and handle inquiries
  • Establish work priorities, ensure procedures are followed, and meet deadlines effectively.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Trained new team members on proper and safe use of tools and equipment.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.

Database Administrator

Everest Transportation Inc.
01.2018 - 04.2018
  • Completing all service change requests in a timely and professional manner
  • Identify data sources and requirements for extraction, transformation, and loading processes
  • Installing all services and products in accordance with established installation standards
  • Diagnosing and/or correcting all technical problems to the satisfaction of the customer and in accordance with company specifications
  • Implement security measures to protect systems, data, and sensitive information from unauthorized access or breaches.
  • Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
  • Maintained high levels of customer satisfaction by consistently meeting service level agreements for database performance and availability.
  • Developed and updated databases to handle customer data.

Education

Cloud Computing for Big data -

Lambton College
Toronto, ON

Bachelor of Computing Applications -

Punjabi University
Patiala, Punjab

Skills

  • Safe Driving
  • Strong Work Ethic
  • Expertise in customer services
  • Safe Driving Practices
  • Commercial driving
  • Vehicle inspection abilities

License

  • Class C (Knowledge Test), Ministry of Transportation, ON, 07/2023
  • Truck Driver AZ License, Humber Transportation Training Centre, ON, 05/2021

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Primary Assets

English, Hindi, Punjab, Strong Communication and Interpersonal, Problem Solving, Excellent Organized and Time Management Abilities, Leadership, Computer Skills (Proficient in MS Office Suite)

Timeline

AZ Truck Driver (Long Haul)

Charger Logistics
06.2021 - Current

Logistic Supervisor

Crusaders Cargo Carriers
07.2018 - 06.2019

Database Administrator

Everest Transportation Inc.
01.2018 - 04.2018

Team Member

Panini Cafe
09.2017 - 10.2019

Cloud Computing for Big data -

Lambton College

Bachelor of Computing Applications -

Punjabi University

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Kuljit Kaur