Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Receiver
Kuehne + Nagel
02.2023 - Current
Verified accuracy by comparing shipping orders and invoices against received contents, achieving a 99.5% accuracy rate.
Efficiently unloaded pallets, organized products in the warehouse, and maintained accurate computer records.
Double-checked cargo inventories and documentation, identifying and addressing variances, resulting in a 20% reduction in errors.
Safely label and store goods to ensure proper identification and prevent losses
Work in fast paced environment
Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
Administrative Assistant (virtual)
Halcyon & Partners LLP
08.2022 - 01.2023
Professionally handled approximately 25 customer inquiries daily via phone and email, ensuring timely and satisfactory resolutions.
Facilitated internal and external communication by creating memos, letters, and other documents, enhancing team collaboration.
Reviewed documents, gathered additional information, and ensured accurate paperwork, reducing processing time by 20%