Kuljit Kaur

· Overall responsible for smooth office operations including establish and maintain office procedures according to business needs.

· Maintain procedures for computerized filing system using company’s client management software called ZOHO ONE. Also maintain manual filing system as backup

· Record office inventory, service, office stationery and supplies purchases, tract status, and distributes supplies as required.

· Answer telephone, email, and fax communication with clients and update relevant staff, follow up and store relevant information regarding that.

· Make an appointment, share confirmation and reminders and meetings.

· Develop and proofread company’s brochure, reports and other publications, ensure the accuracy and completeness of the data.

· Coordinate with accounting department for client invoices.

· Office’s coordinates, organizes and records minutes at meetings, and supports department activity and functions.

· Maintain staff training records and feedback and give support to research activities.

· Organize online webinars and online conferences according to business needs.

· Prepare Business tour plan for senior staff, booking, travel arrangements and maintain records.

Train office staff in office procedures and in handling of ZOHO ONE-Client Management Software

• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and responded to requests for information.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.

• Greeted guests pleasantly and answered menu questions.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Operated register to process payments and collect cash payment for order totals.
• Used cash registers and calculators to prepare bills, accept payments and make change.

• Greeted guests pleasantly and answered menu questions.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Operated register to process payments and collect cash payment for order totals.
• Used cash registers and calculators to prepare bills, accept payments and make change.
• Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Used proper techniques to prepare food and ingredients.
• Prepared food orders, cooking on grill and operating fry station.
• Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
• Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
• Supported sales efforts by suggestively upselling food items and increasing check averages.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Tallied cash drawer at beginning and end of each work shift.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Responded promptly to requests for assistance, spills and customer inquiries.