Kuljeet Kaur
Brampton,ON
Summary
Passionate data entry and Dental assistant having 5+ years of experience in providing efficient and competent services in busy dental clinics Excellent time management and organizational abilities, allowing for efficient and effective workflow management and scheduling without external guidance A strong background in providing administrative and medical support to dental teams, providing full attention to patients to ensure they are comfortable from registration through to the procedure Strong knowledge of medical terminology and Microsoft Word, Excel, PowerPoint and other Office program Skilled at balancing multiple tasks and priorities, effectively managing time to stay on top of patient records and confidentiality Possesses a positive attitude and friendly demeanor, contributing to a pleasant and productive work atmosphere for all team members
Overview
4
4
years of professional experience
Work History
Dental Assistant
Mountainview Dental Clinic
07.2019 - 12.2019
- Performed reception and clerical duties such as patient invoices for dental services, scheduled and confirmed appointments increasing customer satisfaction by 85%
- Communicated respectfully with patients, providing a calm atmosphere, resulting in 97% positive feedback on patient survey
- Handled patient inquiries and suggestions courteously and professionally.
Dental Assistant
Sandhu Dental Clinic
07.2017 - 08.2018
- Performed various office duties such as patient care and laboratory maintenance, while attending to patients and preparing them for treatments
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
Dental Assistant
Shifa Dental Care
08.2016 - 09.2017
- Maintained and organized the professional schedules for 3 Dentists at a private practice, ensuring that no professional was double-booked thereby reducing patient wait time by 13% overall
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Dental Assistant
Sunshine Dental Clinic
03.2017 - 08.2017
- Documented 100+ diagnostic photos for orthodontics records as well ass cephalometric and panoramic radiographs to ensure proper diagnoses while maintaining accurate records
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Provided excellent customer service to create positive experiences and build patient trust.
Dental Assistant
Kennedy Ruth Dental
01.2017 - 02.2017
- Booked and maintained appointments through various scheduling websites and tools, including Luma Health, Appointment Plus, Acuty Scheduling and Booker
General Dentist
Bahl Dental Clinic
10.2015 - 03.2016
- Checked teeth, gums and other parts of the mouth, along with x-rays and tests to diagnose dental problems to ensure that the most up to date dental records were present
- Performed 3 extractions, 6 fillings and 14 routine examinations in each day with 4 root canals
- Volunteer
Education
Google IT Support Professional Certificate completed sep 2023 Junior IT Analyst Program -
Toronto, Kanban, ONDiploma - Dispatch
Rai Dispatch Training
Brampton, OntarioBachelor's Degree Dental - Science
The National Dental Examining Board Of Canada, Himachal Institute of Dental Science
Skills
- Technical Skills
- Operating Systems: Windows, Android, iOS, Mac OS, Linux
- Applications & Tools: Microsoft Office 365
- Tools: VMware, Google Workspace, Packet Tracer Project Management Fundamentals: Agile, Waterfall, Scrum
- Patient Services
- Clinical Support
- Patient Education
- Proficient in dental software
- Data Confidentiality Measures
Languages
English
Native or Bilingual
Timeline
Dental Assistant
Mountainview Dental Clinic
07.2019 - 12.2019
Dental Assistant
Sandhu Dental Clinic
07.2017 - 08.2018
Dental Assistant
Sunshine Dental Clinic
03.2017 - 08.2017
Dental Assistant
Kennedy Ruth Dental
01.2017 - 02.2017
Dental Assistant
Shifa Dental Care
08.2016 - 09.2017
General Dentist
Bahl Dental Clinic
10.2015 - 03.2016
Google IT Support Professional Certificate completed sep 2023 Junior IT Analyst Program -
Diploma - Dispatch
Rai Dispatch Training
Bachelor's Degree Dental - Science
The National Dental Examining Board Of Canada, Himachal Institute of Dental Science
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