Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kuljeet Kaur

Edmonton,AB

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Office Administrator

EWC Immigration
07.2023 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Sales Advisor

Miniso
08.2023 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Monitored customers for signs of security concerns and escalated issues to management.

Office Administrator

Fine Sight Solutions
10.2022 - 07.2023
  • Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Launched quality assurance practices for each phase of development
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained electronic and paper filing systems for easy retrieval of information.

Senior Retail Sales Associate

Uniqlo
09.2022 - 06.2023
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, ON
04.2024

Skills

  • Customer Buying Habits
  • Client Correspondence
  • Corrective Actions
  • Problem-Solving Strengths
  • Planning Events
  • Inbound Phone Call Handling
  • Business Correspondence
  • Office Management
  • Time Management
  • Sorting and Labeling
  • Customer Relationship Management
  • Billing and Coding
  • Maintaining Office Records
  • Mail Routing
  • Microsoft Office
  • Office Reception
  • Customer Service Management

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Korean
Professional Working

Timeline

Sales Advisor

Miniso
08.2023 - Current

Office Administrator

EWC Immigration
07.2023 - Current

Office Administrator

Fine Sight Solutions
10.2022 - 07.2023

Senior Retail Sales Associate

Uniqlo
09.2022 - 06.2023

High School Diploma -

Seneca College of Applied Arts And Technology
Kuljeet Kaur