Kuldipkumar Prajapati
Ancaster
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Store Supervisor.
Pioneer Energy
04.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
Manager
Dennys Restaurant
09.2018 - 03.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
BBA - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON10.2022
Skills
- SAP
- Oracle PeopleSoft
- Maximizing Profitability
- Microsoft Outlook
- Customer Service
- Microsoft Internet Explorer
- Product and Service Sales
- Business Management Principles
- Time Management
- Store Opening and Closing Procedures
- Microsoft Excel
Timeline
Store Supervisor.
Pioneer Energy
04.2019 - Current
Manager
Dennys Restaurant
09.2018 - 03.2019
BBA - Business
Mohawk College of Applied Arts And Technology
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