Kuldeep Sidhu
Toronto,Canada
Summary
Detail-oriented administrative professional with over 6 years of supervisory and clerical experience in high-volume, fast-paced environments. Proven expertise in data entry, document management, scheduling, and customer service. Skilled in using the MS Office Suite and managing large volumes of information, both electronic and hard copy. Committed to accuracy, discretion, and operational efficiency, with strong interpersonal skills, and the ability to interact effectively with diverse stakeholders.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Multi-Unit Manager
Tim Hortons
Toronto, ON
08.2017 - Current
- Performed clerical duties including data entry, report preparation, and drafting correspondence.
- Managed scheduling for meetings, staff shifts, and team activities, ensuring proper documentation.
- Maintained detailed records, both physical and electronic, in accordance with company standards.
- Handled internal and external correspondence, ensuring timely and professional communication.
- Monitored security protocols, incident reporting, and handled conflict resolution professionally.
- Coordinated supply management, inventory control, and procurement for multiple locations.
- Delivered excellent customer service to staff, clients, and vendors in a high-pressure, fast-paced environment.
Education
Business Accountancy
Centennial College of Applied Arts and Technology
Scarborough, ON01.2018
Skills
- Data entry and records management
- Clerical and administrative support
- Customer service and stakeholder relations
- MS Office (Word, Excel, Outlook, Access, PowerPoint)
- Document filing and retrieval systems
- Scheduling and calendar management
- Correspondence drafting and mail handling
- Organization and multitasking in high-pressure environments
- Security and incident reporting
- Familiarity with legal terminology and procedures
- Strong interpersonal and communication skills
- Microsoft Word, Excel, Outlook, Access, and PowerPoint
- Data entry and record management systems
- Document formatting and mail merge
- Report preparation
Certification
- First Aid & CPR
- WHMIS (Workplace Hazardous Materials Information System
- Servsafe International Food Handler
Languages
English, Punjabi, Hindi, Gujarati
ADDITIONAL HIGHLIGHTS
- Ability to type at a fair rate of speed with high accuracy.
- Strong organizational skills with the ability to prioritize and multitask in high-pressure, high-volume environments.
Timeline
Multi-Unit Manager
Tim Hortons
08.2017 - Current
Business Accountancy
Centennial College of Applied Arts and Technology
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