Kuldeep Sharma
Courtenay
Summary
Dedicated and experienced restaurant professional seeking a challenging position to contribute exceptional customer service culinary expertise, and team leadership skills.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx
08.2024 - Current
- Operated conveyor systems to efficiently move packages within warehouse environment.
- Sorted and labeled incoming shipments according to established guidelines.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Collaborated with team members to meet daily shipment goals and deadlines.
- Utilized scanning equipment to track inventory and ensure accurate package delivery.
- Monitored package flow, identifying and resolving bottlenecks in processing line.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Cashier
Gas Station
05.2024 - 07.2025
- Handled cash, credit, and digital payments accurately to ensure financial integrity.
- Collaborated with team members to manage inventory and restocking efforts effectively.
- Maintained clean and organized checkout area for optimal customer flow.
- Implemented best practices for loss prevention during daily operations.
- Trained new staff on cashier procedures and customer service protocols.
- Resolved customer complaints professionally to maintain high satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Host/Hostess
Delicious Bites
01.2023 - 01.2023
- Greeted and seated guests, maintaining a welcoming atmosphere.
- Managed reservations and coordinated with the serving staff to optimize table turnover.
- Handled customer inquiries and resolved issues to ensure customer satisfaction.
Server
Aroma Foods
01.2022 - 01.2023
- Provided attentive and friendly service to ensure a positive dining experience for customers.
- Managed multiple tables efficiently, taking and delivering orders accurately and timely.
- Collaborated with kitchen staff to ensure prompt and accurate preparation of food orders.
Education
Associate of Arts - Business
North Island College
Courtenay12-2025
Skills
- Culinary Expertise: Proven ability to create diverse and delectable dishes
- Team Leadership: Adept at managing kitchen and front-of-house teams for optimal performance
- Customer Service: Committed to delivering exceptional service and ensuring guest satisfaction
- Menu Development: Experienced in crafting menus that balance creativity and profitability
- Time Management: Efficient multitasker, adept at handling fast-paced restaurant environments
Disclaimer
I hereby declare that the details furnished above are true and correct to the best of my Knowledge and belief. (Kuldeep sharma)
Availability
- Morning shifts and Night Shifts Both Preferred
Languages
English
Full Professional
Timeline
Package Handler
FedEx
08.2024 - Current
Cashier
Gas Station
05.2024 - 07.2025
Host/Hostess
Delicious Bites
01.2023 - 01.2023
Server
Aroma Foods
01.2022 - 01.2023
Associate of Arts - Business
North Island College
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