Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Work History
Supervisor
5 Months
Petro-canada | Dartmouth, NS | 09.2022 - 02.2023
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Evaluated employee performance and coached and trained to improve weak areas.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Developed and implemented customer service policies to enhance satisfaction.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated staff performance and provided coaching to address inefficiencies.
Nurse Aide Supervisor
6 Months
Right at home care | Halifax, NS | 08.2022 - 02.2023
Excellent communication skills, both verbal and written.
Proved successful working within tight deadlines and a fast-paced environment.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated leadership skills in managing projects from concept to completion.
Resolved problems, improved operations and provided exceptional service.
Worked well in a team setting, providing support and guidance.
Strengthened communication skills through regular interactions with others.
Personal Support Worker
11 Months
ParaMed home care | Halifax, NS | 08.2021 - 07.2022
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Documented vitals, behaviors, and medications in client medical records.
Built strong relationships with clients to deliver emotional support and companionship.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted with daily living activities, running errands, and household chores
Education
Associate of Science - Personal Support Worker
Cambrian College of Applied Arts And Technology | Greater Sudbury, ON | 04.2019