Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kuldeep Kaur

Edmonton,AB

Summary

Enthusiastic and reliable Cashier, dedicated to providing excellent customer service with smile, organized , detail oriented.Adept as a productive a team member to meet the needs of customers and help to achieve goals

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Line Crew Member

McDonald's
05.2023 - 11.2024
  • Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Participated in staff training sessions to develop new skills and improve performance.
  • Provided knowledgeable recommendations for customers based on dietary preferences or restrictions.
  • Contributed to a positive work atmosphere, fostering a supportive environment for all team members.
  • Utilized problem-solving skills to address unexpected challenges during day-to-day operations.
  • Operated cash register accurately, maintaining proper handling of financial transactions.
  • Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.

Cashier

Pizza Delight
01.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Sales Associate

Walmart.com
06.2022 - 04.2023
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Boosted customer interaction leading to higher sales conversions.
  • Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Adhered to company safety policies regarding floor management and customer interactions.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.

Line Cook

Moxie's Grill & Bar
11.2022 - 01.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Kitchen Supervisor

Burger King
06.2021 - 11.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.
  • Reduced food waste through effective inventory management and menu planning.
  • Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Education

Post Diploma - Information Technology

College of The New Caledonia
Prince George, None
09.2020

Master Of Computer Applications - Computer Applications Development

Yadavindra College of Engineering
Bathinda, Punjab
05.2017

Bachelor Of Computer Applications - Computer Applications Development

LBS Arya Mahila College
Barnala, Punjab
05.2014

Skills

  • Maintaining cleanliness
  • Scheduling and planning
  • Food preparation assistance
  • Food safety compliance
  • Food safety
  • Cash handling expertise
  • Complaint handling
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Listening skills
  • Multitasking Abilities
  • Excellent communication
  • Customer satisfaction
  • Safe food handling
  • Relationship building

Languages

English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional

Certification

Customer service specialist from ETA International

Timeline

Front Line Crew Member

McDonald's
05.2023 - 11.2024

Cashier

Pizza Delight
01.2023 - 10.2024

Line Cook

Moxie's Grill & Bar
11.2022 - 01.2023

Customer Sales Associate

Walmart.com
06.2022 - 04.2023

Kitchen Supervisor

Burger King
06.2021 - 11.2022

Post Diploma - Information Technology

College of The New Caledonia

Master Of Computer Applications - Computer Applications Development

Yadavindra College of Engineering

Bachelor Of Computer Applications - Computer Applications Development

LBS Arya Mahila College

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Kuldeep Kaur