KULDEEP KAUR

Winnipeg,Manitoba

Summary

Experienced administrative assistant with a strong focus on attention to detail and confidentiality. Proven track record of efficiently managing complex administrative tasks and meeting tight deadlines. Skilled in utilizing word processing and data management tools to create and oversee administrative reports that support smooth business operations. Dedicated to ensuring the successful completion of administrative workflows while maintaining a high level of discretion.

Overview

years of professional experience

Work History

Team leader

Dollarama

09.2022 - Current

Greeted and addressed customer inquiries to ensure satisfaction.
Tour your department to ensure it meets our customers' expectations
Opportunity to lead teams ranging from10-30 people
Executed processes efficiently to achieve area-specific goals within the store.
Ability to communicate, take direction at all levels, and turn it into action

Office admin

Transgroup global logistics

11.2019 - 08.2022

Plans shipments based on product availability and customer requests
Handles supply chains or distribution in a company and makes sure that goods are delivered on time
Tracks orders to ensure timely deliveries
Reviews purchase orders and shipping documents to ensure accuracy
Prepares shipping documents (like invoices, purchase orders and bills of lading)
Receives products and coordinates delivery
Manages and overseeing administrative processes as instructed by the supervisor
Coordinates our supply chain procedures to maximize quality of delivery
Performs various duties such as filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into specialized software

Customer Service Manager

Maruti Suzuki Pvt Ltd

04.2015 - 06.2018

Forecasts goals and objectives for the department and assists management in meeting them
Monitors the performance of all body shop metrics
Prepares and administers an annual operating budget for the body shop
Directs marketing plans and schedules regular contacts to encourage business
Establishes and maintains good working relationships with insurance adjusters
Establishes and maintains good working relationships with customers to encourage repeat and referral business
Implements aggressive advertising plan to increase body shop business
Monitors daily productivity reports and corresponding payroll records
Follows up on parts department orders to ensure parts availability

Education

Web developer - Computer science

Cdi college, Montreal, Quebec

01.2022

Skills

Customer service
Computer proficiency
Leadership experience
Communication skills

Organizational skills
Collaboration talent
Problem-solving abilities

Timeline

Team leader - Dollarama

09.2022 - Current

Office admin - Transgroup global logistics

11.2019 - 08.2022

Customer Service Manager - Maruti Suzuki Pvt Ltd