KULBIR KAUR
BRAMPTON,ON
Summary
High-energy Office Administrator with proven leadership, critical thinking and project management abilities gained during more than 2-years of administrative career. Experienced in managing clerical requirements of immigration office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
5
5
years of professional experience
Work History
Office Administrator
Rise N Shine Immigration Solutions
04.2021 - Current
- Provides administrative support which include scheduling, meeting coordination, data entry,
- Making travel arrangements, and other general administrative tasks.
- Greet clients as they arrive and take basic Information.
- Process invoices and credits accurately and efficiently.
- Handle customer inquiries related to invoicing and accounts receivable status.
- Prepares variety of documents (e.g., correspondence, agendas, reports, etc.) to communicate
- Upload all documents in company's secure drive and manages organization of drive.
- Maintains up-to-date records, which includes files, contacts list, and database entries
- Answers and directs phone calls; prepares mailings and packages for delivery.
- Paying bills -utility bills, electricity, and other bills.
- Provides general support to visitors.
Administrative Assistant
SkySail Immigration
01.2020 - 08.2020
- Set up and maintain manual and computerized information filling systems.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within firm
- Enhanced client satisfaction with efficient scheduling and coordination of appointments, meetings, and conferences
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight
Retail Sale Supervisor
Sky.Sail Inc.
06.2019 - 12.2019
- Resolve issues that may arise, including customer requests, complaints, and supply shortages,
- Arrange reports regarding sales volume, merchandising and personnel matters.
- Hire and train or arrange for training of new sales staff and record on performance
- May perform key holding and managerial duties if required, such as opening and closing store, managing complaints, developing, and implementing.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly
- Developed strong relationships with key clients, resulting in repeat business and increased revenue
- Managed budgets effectively while maintaining proper inventory levels throughout the year ensuring optimal profitability without compromising service quality
Education
Cloud Computing - Diploma
Cambrian College
Brampton, Canada01.2019
Master of Science - Information Technology
Ideal Girls College
Punjab, India04.2015
Bachelor of Science - General
Khalsa College For Girls
Punjab, India04.2013
Skills
- Experienced in Computer office software particularly in Word, Excel, PowerPoint and Access
- Have excellent skills in managing and organizing
- Outstanding interpersonal skills
- Staff, Time and Document Management
- Document Scanning
- Telephone Reception, Meeting Planning and Calendar Management
- Leadership and Supervision
- File Organization
- Strategic Planning
- Office Administration
- Scheduling Appointments
- Ethics-Focused
Honors Awards Memberships
- Awarded for getting sixth position in Punjab university in M.Sc.
- Awarded scholarship by Army officers.
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Office Administrator
Rise N Shine Immigration Solutions
04.2021 - Current
Administrative Assistant
SkySail Immigration
01.2020 - 08.2020
Retail Sale Supervisor
Sky.Sail Inc.
06.2019 - 12.2019
Cloud Computing - Diploma
Cambrian College
Master of Science - Information Technology
Ideal Girls College
Bachelor of Science - General
Khalsa College For Girls
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