KULBEER SINGH
Montreal,Canada
Summary
Accomplished Technical Specialist with over 5 years of experience in manufacturing and production, dedicated to driving process optimization and fostering operational excellence. Proven track record of significantly reducing non-conformances through the implementation of effective corrective actions while enhancing supplier and product performance in alignment with regulatory compliance. Expertise in leading cross-functional teams, leveraging technical knowledge to streamline workflows, and consistently improving efficiency and customer satisfaction. Committed to delivering results that elevate organizational performance and support continuous improvement initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator (Quality Specialist)
Vortex Aquatic Structures International
Pointe-Claire, QC
10.2024 - Current
- Supported the organization’s ISO 14001:2015 certification by contributing to documentation, implementation, and audit readiness, while maintaining and improving QMS (ISO 9001) and EMS (ISO 14001).
- Acted as an Internal Audit Specialist, conducting quarterly audits across departments, managing schedules, documentation, and ensuring timely resolution of findings.
- Collaborated with four suppliers to enhance hazardous material packaging and helped create recycling standards documentation at Vortex, aligning with ISO 14001.
- Played a key role in reducing critical Non-Conformance Reports (NCRs) by ~60% and implemented an NCR register software to streamline tracking and resolution.
- Contributed from project inception by rigorously testing and validating the new NCR software over 10 months, improving process efficiency and saving $15,000 annually in subscription fees.
- Develop and maintain SOPs, Work Instructions, and training materials; verify deviation forms and technical drawings; oversee tool calibration records.
- Collaborate with suppliers and purchasing to ensure raw material quality and manage approvals for new materials.
- Support R&D in quality inspections and new product launches; raise Voice of Customer (VOC) reports for recurrent issues or safety concerns.
QUALITY COMPLIANCE SPECIALIST
Newrest
Dorval, QC
04.2023 - 09.2024
- Led smooth operations by implementing ISO 9001 QMS processes, improving productivity and customer satisfaction.
- Redesigned production facility layouts, reducing operational inefficiencies by 10%.
- Reduced departmental waste by 18% through JIT inventory methodology.
- Managed training for 25 dock employees on quality standards following a minor Air Canada complaint.
- Collaborated with the Air Canada audit team to streamline processes and resolve issues promptly, fostering continuous improvement.
- Applied quality tools to investigate issues, implement corrective and preventive actions (CAPA), and enhance product quality.
- Continuously reviewed laws, regulations, codes, and standards to ensure field operations compliance and alignment with internal documentation.
QUALITY CONTROL TECHNICIAN
Silgan Plastics
Lachine, QC
07.2021 - 02.2023
- Completed a quality project with Galderma, improving final product dimensions and driving a 12% increase in future orders.
- Executed Acceptable Quality Level (AQL) inspections, placing suspicious products on hold, reducing defects and waste by 15%.
- Conducted Good Documentation Practice (GDP) audits, organized production documents, and trained 15 employees on quality issues and prevention methods.
- Performed final product testing using calibrated calipers, height gauges, Automatic Non-Contact Dimensional Measurement instruments, and Optical Comparators to ensure product consistency.
- Utilized Oracle ERP to generate production schedules, quality reports, and barcode labels, streamlining workflow and enhancing operational efficiency.
- Actively calibrated inspection machines, including AVID, Minimum Thickness, UTM, and microscopes, ensuring equipment accuracy.
Education
Master’s in Engineering - Quality Systems Engineering
Concordia University
Montreal, QC04.2021
Bachelor’s in Engineering - Mechanical Engineering
Kurukshetra University
Kurukshetra, India04.2018
Skills
- ISO 9001 QMS & ISO 14001 EMS implementation and compliance
- Internal Auditing, GDP, NCR management, and CAPA
- Supplier & raw material quality management
- Lean practices, JIT inventory, and waste reduction
- Quality inspections & testing (AQL, Optical Comparators, Non-Contact Measurement)
- Power BI, CRM, Oracle ERP, Microsoft Dynamics 365 Business Central
- SolidWorks (CAD) for technical drawings and product validation
- SOP development, employee training, VOC reporting, and stakeholder collaboration
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Certification
- ISO 9001 Quality Management Knowledge and Understanding (Issued in 2024)
- SIX SIGMA YELLOW BELT certification (Issued in 2022)
- Workplace and Industrial Safety (Issued in 2021)
- Developing a HACCP System for the Industry (Issued in 2021)
- GMP Certification (Issued in 2021)
- Introduction to Allergens (Issued in 2021)
- National Sanitation Training Program (Issued in 2021)
- Managing Recall in a Wired World (Issued in 2021)
Timeline
Quality Assurance Coordinator (Quality Specialist)
Vortex Aquatic Structures International
10.2024 - Current
QUALITY COMPLIANCE SPECIALIST
Newrest
04.2023 - 09.2024
QUALITY CONTROL TECHNICIAN
Silgan Plastics
07.2021 - 02.2023
Bachelor’s in Engineering - Mechanical Engineering
Kurukshetra University
Master’s in Engineering - Quality Systems Engineering
Concordia University
HOBBIES
Traveling and Reading Books