Kudrat Kaur
Surrey,BC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success
Overview
7
7
years of professional experience
Work History
Shift Manager
Mcdonalds Restaurant Of Canada Limited
02.2022 - Current
- Tracked receipts, employee hours, and inventory movements.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Implemented policies and standard operating procedures for continuous improvement.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Managed efficient cash register operations.
Zone Leader
DSV Solutions
10.2021 - 11.2022
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Chemistry Instructor
Vikas Institute
10.2020 - 06.2021
- Developed and distributed approved course syllabus to students to convey goals and outcomes of course.
- Attended meetings to develop and maintain strong and vibrant instructional institution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Leveraged varied instructional delivery modes to support student differences and learning styles.
Biology Instructor
Vikas Institue
07.2016 - 04.2017
- Promoted culture of inclusion, respect and collaboration in classroom.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Utilized data to inform instructional decisions and personalize learning.
- Identified issues, analyzed information and provided solutions to problems.
Education
MBA - Human Resources , Labour Relations, A& F
University Canada West
Vancouver, BC07.2023
Bachelor of Science - Medical Biology , Chemistry, Zoology & Botany
Punjab University
Chandigarh, India09.2020
Skills
- Safety Compliance
- Equipment Troubleshooting
- Operations Management
- Punctual and Reliable
- Documentation and Reporting
- Mentoring and Coaching
- Delegating Work
- Process Improvements
- Flexible and Adaptable
- Clerical Support
- Task Prioritization
- Analytical Thinking
- Supervision and Leadership
Languages
English
Professional Working
Timeline
Shift Manager
Mcdonalds Restaurant Of Canada Limited
02.2022 - Current
Zone Leader
DSV Solutions
10.2021 - 11.2022
Chemistry Instructor
Vikas Institute
10.2020 - 06.2021
Biology Instructor
Vikas Institue
07.2016 - 04.2017
MBA - Human Resources , Labour Relations, A& F
University Canada West
Bachelor of Science - Medical Biology , Chemistry, Zoology & Botany
Punjab University
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