Highly accomplished and results-driven entrepreneur with a proven track record of success in launching and growing businesses across diverse industries. Seeking to leverage my expertise and leadership to assist fellow entrepreneurs in developing their business skills, accessing business funding, and implementing effective business plans.
Overview
7
7
years of professional experience
Work History
Chief Executive Officer
ITSMISSK
06.2021 - Current
Founded and established an ecommerce startup, growing it into a thriving enterprise which has reached clients both on a national and international scale.
Implemented innovative business strategies, leading to an organic increase in market authority and establishing the company as an industry leader on vast social media platforms.
Scaled operations and optimized business processes, resulting in significant cost savings and enhanced operational efficiency in order to run a self-sustainable enterprise.
Developed and executed comprehensive business plans, business proposals, achieving annual growth targets and expanding the company's presence into new markets and communities.
Continuously completed dozens of A to Z product lifecycle, by orchestrating seamless ideation, rigorous development, strategic market analysis, and successful product launch. I have showcased a proven ability to navigate the intricacies of the entrepreneurial journey with exceptional proficiency on a day to day basis.
Cultivating and nurturing pivotal professional partnerships and strategic business alliances, skillfully negotiating favorable contract terms, and seamlessly resolve conflicts and differences to support strategic business objectives.
Exercised adept aptitude for financial acumen by making judicious, large-scale fiscal determinations and overseeing company expenditures to curtail material losses while optimizing profitability.
Utilizing the power of social media as a dynamic marketing catalyst, adeptly strategized and executed engaging content campaigns, leveraged data-driven insights to identify target audiences, and fostered authentic brand connections, resulting in exponential business growth, heightened online visibility, and a loyal customer base.
Case Management Assistant
Brighter Financial Solutions
10.2022 - 08.2023
Manage a diverse portfolio of clients seeking debt resolution services, delivering personalized solutions to address their financial challenges effectively and reduce their debt to income ratio on their insolvency journey.
Cultivate strong client relationships through clear communication, active listening, and empathetic support, resulting in high client satisfaction and retention rates.
Collaborate with cross-functional teams to streamline administrative processes, optimizing client onboarding, documentation, and data management.
Maintained meticulous records, prepared reports, and assisted in financial analysis, contributing to informed decision-making and resource allocation.
Schedule and coordinate meetings between the consultant and clients to ensure effective communication and progress on insolvency cases.
Internet Technology Analyst
Wipro Technologies
06.2016 - 12.2022
Proficiently manage and input critical database information, ensuring utmost data accuracy and integrity while adhering to company's data retention policies.
Assess customers' concerns with concise troubleshooting of network systems, consistently aiming for first-call resolution to optimize customer satisfaction.
Conduct comprehensive tests on computer software, skillfully identifying and addressing issues to maintain high-performance standards of both mechanical and technical equipments.
Conduct comprehensive tests on computer software, skillfully identifying and addressing issues to maintain high-performance standards.
Monitor software performance, applying proactive measures to address potential issues and optimize system efficiency.
Troubleshoot network connections to promptly resolve connectivity issues and maintain a seamless network experience for users.
Showcase strong problem-solving skills, swiftly identifying root causes of technical issues and implementing effective solutions.
Exhibit outstanding multitasking abilities, efficiently handling and resolving multiple inquiries in a timely manner and meeting deadlines.