Kuber Prashar
Calgary,AB
Summary
Dynamic manager with a proven track record at Kal Tire, driving over 100% sales growth through strategic planning and exceptional team leadership. Skilled in conflict resolution and data analysis, I foster employee development and enhance customer satisfaction, ensuring operational excellence and brand loyalty.
Overview
12
12
years of professional experience
Work History
Manager
Kal Tire
Airdrie, AB
10.2019 - Current
- Coached and mentored team members, enhancing job performance and efficiency.
- Resolved employee conflicts by guiding adherence to company policies and procedures.
- Assessed skillsets of team members for optimal task assignment and productivity.
- Analyzed customer feedback to devise actionable plans for service improvement.
- Developed strategies that increased customer satisfaction and loyalty rates.
- Established streamlined processes to enhance organizational workflow efficiency.
- Conducted performance reviews, driving accountability and professional development.
- Managed vendor relationships through contract negotiations and timely delivery oversight.
Commercial Sales
Kal Tire
Calgary , Alberta
07.2017 - 09.2019
- Achieved over 100 percent sales increase in two years, managing 50 commercial accounts and owner-operators.
- Developed strategic initiatives aligned with company objectives to enhance growth.
- Motivated team to consistently exceed sales targets.
- Conducted research to formulate comprehensive business plans for commercial expansion.
- Communicated strategic goals effectively, providing strong leadership.
- Planned and implemented efficient commercial sales processes.
- Established a robust training program, fostering professional and personal development for employees.
- Negotiated large sales contracts through direct engagement with various companies.
Senior Assistant Manager
Kal tire
Calgary , AB
03.2015 - 07.2017
- Directed promotional initiatives to establish direct customer relationships and enhance brand loyalty.
- Strengthened merchandising strategies to increase customer engagement and sales performance.
- Developed and managed employee schedules, balancing individual requests with operational needs.
- Attained expert product knowledge, serving as primary contact for major sales and vendor negotiations.
- Supervised staff evaluations to improve skill sets and achieve daily objectives.
- Responded to customer concerns, collaborating with management to elevate satisfaction ratings.
- Conducted weekly staff meetings to motivate team members and assess progress towards goals.
Career Tracker
Kal Tire
Calgary , AB
10.2013 - 12.2014
- Led projects and analyzed data to uncover improvement opportunities.
- Managed team operations, focusing on hiring, training, and professional development.
- Acquired new skills to enhance daily efficiency and productivity.
- Maintained exceptional attendance record by prioritizing punctuality.
- Executed daily responsibilities with accuracy and efficiency.
- Resolved issues promptly while enhancing operational effectiveness and service quality.
- Actively listened to customer concerns, addressing them swiftly and escalating significant issues.
- Participated in team-building activities to strengthen working relationships.
Education
Master of International Business Management -
Humber College
Toronto, ONSkills
- Commercial sales practices
- Sales growth strategies
- Recruiting and interviewing
- Business and strategic planning
- Budget management
- Employee performance evaluation
- Training and development
- Conflict resolution techniques
- Sales strategy formulation
- Key performance indicators (KPIs)
- Competitor analysis
- Inventory management systems
- Customer relationship management (CRM)
- Coaching and mentoring
Personal Information
Manager At Kal Tire
Timeline
Manager
Kal Tire
10.2019 - Current
Commercial Sales
Kal Tire
07.2017 - 09.2019
Senior Assistant Manager
Kal tire
03.2015 - 07.2017
Career Tracker
Kal Tire
10.2013 - 12.2014
Master of International Business Management -
Humber College
Similar Profiles
Cristofer VizcainoCristofer Vizcaino
Technical Support Engineer at KAL TIRE Mining Tire GroupTechnical Support Engineer at KAL TIRE Mining Tire Group
Albert LoubserAlbert Loubser
Operations Director at Kal Tire Mining Tire GroupOperations Director at Kal Tire Mining Tire Group
Tristan Mendoza-BarathTristan Mendoza-Barath
TBA Technician at Kal TireTBA Technician at Kal Tire
Evan FredinEvan Fredin
Tire technician at Kal TireTire technician at Kal Tire
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC