Kuber Jearath
Vancouver,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Market Recon
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Brand Ambassador
Rothman Benson And Hedges
06.2022 - 01.2024
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Sales Associate
Telus Communications
01.2023 - 05.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
BBA - Marketing And Consumer Studies
Capilano University
North Vancouver, BC01.2025
Skills
- Complaint Handling
- Call center experience
- CRM Software Usage
- Up-selling abilities
- Direct Sales
- Customer Service
- De-Escalation Techniques
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Customer Service Representative
Market Recon
11.2023 - Current
Sales Associate
Telus Communications
01.2023 - 05.2023
Brand Ambassador
Rothman Benson And Hedges
06.2022 - 01.2024
BBA - Marketing And Consumer Studies
Capilano University
Similar Profiles
LAWRENCE ATUTUBOLAWRENCE ATUTUBO
Brand Ambassador at Market ReconBrand Ambassador at Market Recon
ROSEANN ESCOBEDOROSEANN ESCOBEDO
Interviewer at Recon MRInterviewer at Recon MR
DiSean SantosDiSean Santos
Operations Manager at Recon LogicOperations Manager at Recon Logic
Thien Phuoc HuynhThien Phuoc Huynh
Volunteer at Little Minh's KitchenVolunteer at Little Minh's Kitchen
MARIANA ACEVEZMARIANA ACEVEZ
Research Assistant at UBC Bioproducts InstituteResearch Assistant at UBC Bioproducts Institute