Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KuanYing Wu

Vancouver,BC

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my time at Art Materials Retailer's. Skilled in cash handling and exceptional customer service, I excel in creating memorable guest experiences and fostering repeat business. Achieved significant improvements in customer engagement through meticulous attention to detail and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Sales Associate

Art Materials Retailer's
07.2020 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Server

Resturant
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Resturant
03.2018 - 04.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Volunteer

Makeup Art
12.2023 - 12.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

Makeup Art
05.2024 - 05.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Associate of Arts - Makeup

Blanche Macdonald Centre
Vancouver, BC
05.2024

Bachelor of Arts - English Literature And Creative Writing

Soochow University
Taiwan
11.2020

Skills

  • Strong Work Ethic

  • Exceptional customer service

  • Cash Handling

  • Guest Engagement

  • Professional Appearance

  • Cleanliness standards

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Volunteer

Makeup Art
05.2024 - 05.2024

Volunteer

Makeup Art
12.2023 - 12.2023

Server

Resturant
11.2023 - Current

Sales Associate

Art Materials Retailer's
07.2020 - 07.2023

Server

Resturant
03.2018 - 04.2019

Associate of Arts - Makeup

Blanche Macdonald Centre

Bachelor of Arts - English Literature And Creative Writing

Soochow University

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KuanYing Wu