Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Warren

Barrie,ON

Summary

Versatile and hardworking Receptionist driven to improve productivity and customer relations with attention to detail and a professional demeanor. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

11
11
years of professional experience

Work History

Receptionist

The Studio
11.2021 - Current
  • Coordinate inventory by restocking supplies and placing purchase orders
  • Greet incoming customers in a professional manner and provide friendly, knowledgeable assistance
  • Answer telephone inquiries from clients, vendors and the public
  • Schedule salon appointments for clients
  • Wash and prep clients for color and hair treatments
  • Laundry and general cleaning of premises
  • Cash out clients, opening and closing of till
  • Payroll distribution

Lunchroom Supervisor

Toronto District School Board
05.2012 - Current
  • Instructed up to 60 students individually and in groups
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
  • Adapted teaching methods and materials to meet students' varying needs and interests
  • Met regularly with parents and guardians to discuss children's progress
  • Observed and evaluated students' performance, behavior, social development and physical health
  • Encouraged interactive learning by incorporating educational software and the Internet
  • Supervised an average of 60 students in classrooms, halls, cafeterias, schoolyards and on field trips
  • Created an enjoyable and interesting learning environment for 20 students each year
  • Encouraged students with special academic interests to fully pursue those subjects
  • Worked with other teachers and administrators to evaluate and revise elementary school programs
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field
  • Enforced the school's student discipline code to deal with problem situations
  • Preserved the confidentiality of student records and information at all times
  • Created a classroom environment in which children could learn respect for themselves and others
  • Boosted cultural awareness by incorporating children's literature from cultures around the world.

Education

High School Diploma -

Northern secondary school
Toronto, Ontario
01.1996

Skills

  • Database administration
  • Relationship building
  • Documentation and control
  • Credit and collections
  • Deadline driven
  • Customer and client relations
  • Time management
  • Inventory management
  • Personable and outgoing
  • Conflict resolution
  • Customer-service oriented
  • Team building
  • Executive presentation development
  • Filing and data archiving
  • Attention to detail
  • Account reconciliation
  • Policy and procedure modification
  • Payroll and budgeting
  • Workflow planning
  • Team leadership
  • Memorization and recall
  • Documentation and reporting
  • Travel planning
  • Punctual
  • Transcription and dictation
  • Multi-line telephone systems
  • Meeting minutes
  • Critical thinking
  • Project planning
  • Guest Satisfaction
  • Guest Relations
  • Client Needs Assessment
  • Shampooing Hair
  • Interpersonal Communication Skills
  • Front Desk Management
  • Appointment Scheduling and Management
  • Client Service
  • Checkout Services
  • Administrative Support

Languages

English
Professional Working

Timeline

Receptionist

The Studio
11.2021 - Current

Lunchroom Supervisor

Toronto District School Board
05.2012 - Current

High School Diploma -

Northern secondary school

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Michelle Warren