Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KSHITIZ KAUSHAL

NORTH VANCOUVER,BC

Overview

5
5
years of professional experience
1
1
Certification

Work History

Banquet Captain

Sutton Place Hotel
04.2023 - Current
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Coordinated with event planners for seamless event organization, leading to increased positive reviews.


Residence Advisor

Capilano University
09.2023 - 04.2024
  • Enhanced resident satisfaction by promptly addressing concerns and providing timely solutions.
  • Implemented engaging community-building activities, fostering strong relationships among residents.
  • Collaborated with fellow Residence Advisors to plan and execute campus-wide events for resident enjoyment.

SERVER/BARTENDER

LONSDALE QUAY HOTEL
06.2022 - 12.2022
  • Role: Bartender/Server
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.

International Student Mentor

Mayor World School
04.2019 - 03.2021
  • Enhanced international student satisfaction by providing tailored mentorship and guidance on academic, cultural, and social aspects.
  • Assisted in the development of comprehensive orientation programs for new international students to ensure a smooth transition into the university community.
  • Increased campus engagement among international students through organizing various events and activities promoting cultural exchange and networking opportunities.
  • Collaborated with faculty members and advisors to identify academic challenges faced by international students and develop targeted strategies to address them.

Operations Resource Manager

Trouble Atelier
08.2021 - 03.2022
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Optimized resource allocation for enhanced productivity and cost savings.
  • Reduced overhead costs with thorough budget analysis and strategic financial planning.
  • Managed a team of professionals, fostering a positive work environment to boost employee morale and retention rates.

Education

business management,with accounting

Mayor World School
04.2021

business administration

Capilano University
01.2024

Skills

  • CUSTOMER SERVICES
  • Staff Leadership
  • Food Service
  • Operational Efficiency
  • Workforce Planning
  • Decision Making
  • Budgeting and Finance
  • Crisis Management

Certification

Serving it right license, 07/04/27

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Residence Advisor

Capilano University
09.2023 - 04.2024

Banquet Captain

Sutton Place Hotel
04.2023 - Current

SERVER/BARTENDER

LONSDALE QUAY HOTEL
06.2022 - 12.2022

Operations Resource Manager

Trouble Atelier
08.2021 - 03.2022

International Student Mentor

Mayor World School
04.2019 - 03.2021

business management,with accounting

Mayor World School

business administration

Capilano University
KSHITIZ KAUSHAL