Kseniia Rebane
Montreal,QC
Summary
Marketing professional with over 10 years of experience, including roles as a Media Planning Manager and Digital Account Manager at an advertising agency, and as a Marketing Manager in a family-owned furniture business. I have successfully helped small business grow in competitive market by identifying new online customer acquisition channels through websites and social media. I am eager to apply my knowledge and experience in an international market and am open to intern positions, as I am prepared to learn about new markets from the ground up.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Manager
LLC Fabio Mebel, Family-Owned Furniture Business
Moscow, Russia
11.2018 - 03.2024
- Played a key role in developing and implementing the company's digital marketing strategy, resulting in a 100% increase in e-commerce sales within the first year.
- Established the company’s online presence from scratch, driving substantial growth in e-commerce sales.
- Doubled organic traffic to the company’s website through effective SEO strategies.
- Crafted engaging content for social media platforms, resulting in a significant increase in social media traffic and the acquisition of 17,500 active followers on Instagram.
- Collaborated with bloggers on social media platforms to successfully promote the business and reach new audiences.
- Recognized for exceptional organizational skills and ability to deliver results consistently on time.
Customer Service Assistant
ACE ENGLISH MALTA
Saint Julian’s, Malta
06.2018 - 09.2018
- Provided comprehensive student assistance, addressing inquiries on course schedules, registration, and school policies to facilitate seamless integration into the learning process.
- Effectively communicated with a diverse student body, ensuring clarity and understanding in all interactions.
- Managed front office operations, improving overall administrative efficiency by handling phone calls, emails, and face-to-face interactions.
- Offered personalized recommendations on local attractions, enhancing student experiences and boosting the school's reputation through positive referrals.
- Collaborated with staff to resolve operational issues and maintain an efficient learning environment.
Digital Account Manager
LLC Mindshare Russia
Moscow, Russia
08.2017 - 04.2018
- Executed highly effective promotional campaigns, driving significant sales increases through clear and engaging mechanics.
- Managed key online marketing campaigns, including SEO and PPC, enhancing brand visibility and driving website traffic.
- Instituted brand awareness and engagement campaigns on social media, surpassing client expectations with increased visibility and interaction.
- Proficient in Google Analytics and local analytical systems for data-driven decision-making.
- Collaborated with teams to develop multimedia content that met client objectives.
- Recognized for providing valuable insights and strategic guidance, contributing to measurable business outcomes.
Media Planning Manager
LLC Mindshare Russia
Moscow, Russia
09.2012 - 07.2017
- Managed client relationships, ensuring satisfaction with media plans and campaign performance.
- Collaborated cross-functionally with teams to integrate media plans with overall campaign strategies, ensuring alignment.
- Analyzed campaign performance data to improve effectiveness through targeted adjustments.
- Developed and implemented comprehensive media plans across multiple channels to maximize reach and ROI.
- Presented quarterly reports to senior management, facilitating informed decision-making and strategic planning.
- Mentored junior team members, fostering a culture of continuous learning and professional development.
Customer Service Management Intern
LLC Transaero Tours
Moscow, Russia
07.2011 - 09.2011
- Assisted travelers with bookings, changes, and inquiries to enhance satisfaction.
- Supported daily operations, improving response efficiency.
- Learned industry software to resolve customer issues effectively.
- Collaborated with team members to address potential issues proactively.
- Actively participated in meetings and training sessions, demonstrating commitment to continuous learning and improving client support.
Education
Completed intensive English language course achieving CEFR Level C1 proficiency -
ACE English Malta
Saint Julian’s, Malta10-2017
Bachelor of Organizational Management -
Russian State University of Tourism And Service
Moscow, Russia07-2012
Skills
- Digital Marketing
- Social Media Marketing
- Data Analytics
- Project Management
- Strategic Planning
- Content Marketing
- Budget Administration
- Customer Relationship Management (CRM)
- Problem-Solving
- Decision-Making
- Conflict Management
- Skilled multi-tasker
Languages
English
Full Professional
Russian
Native/ Bilingual
Certification
TransaeroMebel
- Certificate in social network advertising
MyAcademy by iConText, Moscow, Russia
2019 - Certificate in digital marketing
MyAcademy by iConText, Moscow, Russia
2015
Timeline
Marketing Manager
LLC Fabio Mebel, Family-Owned Furniture Business
11.2018 - 03.2024
Customer Service Assistant
ACE ENGLISH MALTA
06.2018 - 09.2018
Digital Account Manager
LLC Mindshare Russia
08.2017 - 04.2018
Media Planning Manager
LLC Mindshare Russia
09.2012 - 07.2017
Customer Service Management Intern
LLC Transaero Tours
07.2011 - 09.2011
Completed intensive English language course achieving CEFR Level C1 proficiency -
ACE English Malta
Bachelor of Organizational Management -
Russian State University of Tourism And Service
TransaeroMebel
- Certificate in social network advertising
MyAcademy by iConText, Moscow, Russia
2019 - Certificate in digital marketing
MyAcademy by iConText, Moscow, Russia
2015
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