Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
BusinessAnalyst

Kseniia Horban

Lethbridge,AB

Summary

Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

3
3
years of professional experience

Work History

Volunteer

Animal Shelter
11.2017 - 03.2018
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Intern

Azimuth
04.2015 - 10.2015
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Education

Master of Science - Geodesy And Land Management

Kharkiv National Agrarian University
Kharkiv
12.2019

Skills

  • Clerical Support
  • File Management
  • Scheduling
  • Administrative Support
  • Time Management
  • Document Management
  • Customer/Client Relations
  • Technical Support

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working

References

References available upon request.

Timeline

Volunteer

Animal Shelter
11.2017 - 03.2018

Intern

Azimuth
04.2015 - 10.2015

Master of Science - Geodesy And Land Management

Kharkiv National Agrarian University

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Kseniia Horban